RX7_Dagonet Posted August 6, 2018 Share Posted August 6, 2018 Hi thereI made a sports bet tonight above €10 but got no ticket. I really wanted to play tonight and am now worried that when this is eventually corrected, I'll have to use it Thursday. Can you please credit my account with a ticket I can use next Monday.Thanks in advance 2 Link to comment Share on other sites More sharing options...
RayL Posted August 7, 2018 Share Posted August 7, 2018 Hi @RX7_Dagonet, welcome to the Community :) I believe the reason your ticket wasn't credited is because the bet was placed on racing. I know that generally speaking promotions like this can't be set up to include racing bets. I've added you the ticket as a one time goodwill gesture, next time make sure to use the "Sports" section instead of the "Racing" one :) Good luck. /Ray 1 Former Community Moderator Link to comment Share on other sites More sharing options...
RX7_Dagonet Posted August 7, 2018 Author Share Posted August 7, 2018 Absolute gentleman, sorry noted for future.Cris aka Dagonet 1 Link to comment Share on other sites More sharing options...
RayL Posted August 7, 2018 Share Posted August 7, 2018 :) Thanks for the positive feedback Cris, always good to see players happy. Former Community Moderator Link to comment Share on other sites More sharing options...
RX7_Dagonet Posted November 6, 2018 Author Share Posted November 6, 2018 Hi RaySame again, only this time the bet was placed on football. Previous football bets have resulted in a ticket, this one didn't Bet was placed yesterday and normally the ticket is instantaneous.Would you mind looking into this for me?Thanks in advance, Cris Link to comment Share on other sites More sharing options...
RayL Posted November 7, 2018 Share Posted November 7, 2018 This is odd indeed @RX7_Dagonet, sorry for the inconvenience. The ticket is now added to your account. Are you participating in this weekly? I would be interested if this is something that will keep recurring. I will gladly add the tickets if it does of course but If it occurs again it might be worth having a closer look. Do let us know if it happens again. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
RX7_Dagonet Posted November 7, 2018 Author Share Posted November 7, 2018 Hi RayWill monitor it. I did log onto the Unibet Betting Site separately (ie I didn't click the link from the poker home page) - dos that have an effect?Any how, I have the ticket now, thank you for your assistance.Cris Link to comment Share on other sites More sharing options...
RayL Posted November 7, 2018 Share Posted November 7, 2018 It shouldn't @RX7_Dagonet, the Bonus setup is made in a way in which regardless of where you log in from it credited you the ticket automatically once the 10 eur bet is settled. You are most welcome, I'm glad to help wherever I can :) /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
RX7_Dagonet Posted January 14, 2019 Author Share Posted January 14, 2019 Hi RayAnother bet placed today and no Betting Freeroll Ticket... sorry to trouble you with this again.Thanks in advanceCris Link to comment Share on other sites More sharing options...
Patric-Unibet Posted January 15, 2019 Share Posted January 15, 2019 Hi @RX7_Dagonet,I have added a ticket to your account manually now.Thanks Link to comment Share on other sites More sharing options...
RX7_Dagonet Posted January 15, 2019 Author Share Posted January 15, 2019 Thank you Patric Link to comment Share on other sites More sharing options...
RX7_Dagonet Posted February 17, 2019 Author Share Posted February 17, 2019 Hi PatricMy last two sports bets above €10 haven’t resulted in tickets, I’m afraid there is still a major clitch in the system. Link to comment Share on other sites More sharing options...
RayL Posted February 17, 2019 Share Posted February 17, 2019 Hi @RX7_Dagonet, sorry for the hassle to say the least. Can I please have the ID's of those 2 bets over 10 euro? I'd like to take a closer look at what's causing this and add the tickets tomorrow of course. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
RX7_Dagonet Posted February 18, 2019 Author Share Posted February 18, 2019 Hi Ray Ticket ID’s were: 1779411968 & 1783244056 Thanks & Kind Regards, Cris Link to comment Share on other sites More sharing options...
RayL Posted February 19, 2019 Share Posted February 19, 2019 Thanks @RX7_Dagonet, we're looking into it. Former Community Moderator Link to comment Share on other sites More sharing options...
RX7_Dagonet Posted February 20, 2019 Author Share Posted February 20, 2019 Perfect, thank you Ray. Link to comment Share on other sites More sharing options...
RayL Posted February 21, 2019 Share Posted February 21, 2019 Ticket is added @RX7_Dagonet :) Former Community Moderator Link to comment Share on other sites More sharing options...
RX7_Dagonet Posted February 25, 2019 Author Share Posted February 25, 2019 Hi RayAnother bet without a ticket :(Sorry to be a pain but these bets are being placed here (not always at the best odds on offer!) to get these tickets.Coupon ID: 1795701591Thanks in advance, Cris Link to comment Share on other sites More sharing options...
RayL Posted February 26, 2019 Share Posted February 26, 2019 Hi @RX7_Dagonet, your bet would need to be settled in order for the ticket to be added. On a sidenote, the bet mentioned above is 9 pounds, however you did place another one after that should qualify :). Let me know if the ticket is not added this time around. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
RX7_Dagonet Posted February 26, 2019 Author Share Posted February 26, 2019 Hi RayThank you for coming back to me.My understanding was that a bet needed to be above €10 (which is currently circa £8.70) - I’ve always just done £9 to be safe and it’s triggered a ticket (instantly) many times.I guess it would be handy to have some clarity on this going forwards. Will look out for the next one on settlement if that’s the new system.KR, Cris Link to comment Share on other sites More sharing options...
FunckyFish Posted February 26, 2019 Share Posted February 26, 2019 For me every time i receive the ticket after i place the bet, it doesn't matter if the bet is settled. Never had a problem 1 Link to comment Share on other sites More sharing options...
RayL Posted February 26, 2019 Share Posted February 26, 2019 @FunckyFish, @RX7_Dagonet, I could have sworn that this is how it works, but I have been wrong before. I'll double check with the guys over the mechanics of this promotion and get back to you ASAP. Thanks for your input FunckyFish, it points us in the right direction, at least I think so :)./Ray Former Community Moderator Link to comment Share on other sites More sharing options...
Boby Posted March 1, 2019 Share Posted March 1, 2019 Hi @Ray-Unibet i have a 500betting ticket and it's about to expire can it be extenteded pls?thx Link to comment Share on other sites More sharing options...
Boby Posted March 1, 2019 Share Posted March 1, 2019 @Ray-Unibet @Jeppe-Unibet could you extend my ticket pls? Link to comment Share on other sites More sharing options...
RayL Posted March 3, 2019 Share Posted March 3, 2019 @Boby, extended it :) 1 Former Community Moderator Link to comment Share on other sites More sharing options...
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