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Help I've been robbed


GR1ZZL3R

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@JeppeL,  @RayL

 

 

1400219345_Screenshot(60).thumb.png.4a31924b24560fcb7807d7acc94e6514.pngI checked my bonus points last night with a view to buying some tickets for my current challenge, over 26,000, but decided against it, however checking again today, after winning another ticket, (brag), I was horrified to see my points had disappeared.                                                                                                   

 

 

 

Any help please.

 

Tried posting in bugs but for some reason it just disappeared,(like my points)

Thank you920400505_Screenshot(61).thumb.png.bccfec645607bd8a07a9bc6efa501439.png

"It turns out that 75% of all poker players think they play better than the other 75%."     image.png.99a4e82708d54abfc527324e8836768e.png

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I've twice written this post for Help and Support, but when I post them they just disappear, so I'll carry on here. Is there any chance of getting my points back please, @RayL @JeppeL or anybody. Help! 😃

"It turns out that 75% of all poker players think they play better than the other 75%."     image.png.99a4e82708d54abfc527324e8836768e.png

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@VikingsAF Sorry but with my glasses I see 8034 challenge points which I have earned this quarter, 2660 bonus points in the bonus shop. Having earned just over 15000 points last quarter my maths makes 15000 + 8034 + 2660 just over 26000 which were there on Thursday night. I haven't used any since so I'm 15000 points light from last quarter which have vanished without trace. 495775073_Screenshot(65)_LI.thumb.jpg.c549e7fa7cc4a2ddb228a1e52e0271e5.jpg

I may be getting on a bit, and occasionally misplace things, but I didn't move them or use them.

Where have all the bonus points gone, gone to tickets every one........

No. I await with baited breath. 😃

"It turns out that 75% of all poker players think they play better than the other 75%."     image.png.99a4e82708d54abfc527324e8836768e.png

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Bonus points don't equal challenge points. 

You shouldn't add those 8000 points and defenitly not to the 15000 points you earned last month.

I'm fairly sure you didn't get 260 euro in rake back ;)

Challenge points are the points that make you progress on the ladder where you occasionally get bonus points... 1 challenge point equals 1 cent raked, so this quarter you've already raked 80 euro... To rake 80 euro you need to have played 800 euro in tournaments... Did you play more than that? I don't think so :p

I see now that the circumstances of ones birth are irrelevant... It is what you do with the gift of life that determines who you are.
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Okay last post was written on the phone. I want to take some time to write it more clear on my pc.

@GR1ZZL3R you are confusing Challenge points with bonus points :)

Thursday you saw you had 2 600 points and not 26 000, because having 26 000 would be insane for you... at least for what I know you are playing :) Certainly when I see what you have for your challenge points right now. How is that?

You have 8000 challenge points right now which equals to 8000 cents raked (=80 euro). Following this trend and your posts I ASSUME you had 15 000 challenge points last quarter = 15000 cents raked (150 euro raked). This is a total of 230 euro raked durning your career on Unibet... 

You are saying you had 26 000 bonus points which equals to 260 euro... This would mean you would have gotten MORE rakeback than Unibet earned from you... The rakeback on Unibet is around 25% so having 26 euro on 230 euro raked would be way more believable :) (On top of those bonuspoints you also get rakeback in the form of SNG, MTT and Cash tickets).

So to clear the confusion.

Challenge points are your raked value and help you progress on the challenge ladder, where you release rewards gradualy. Some of those rewards are Bonuspoints

These bonuspoints are then usable to unlock Tickets of any sort :)

Hope I cleared it up a bit :)

I see now that the circumstances of ones birth are irrelevant... It is what you do with the gift of life that determines who you are.
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@VikingsAF I do apologise for wasting your time, when I look back in the shop a e4 ticket is 400 points, so with 2,600 points I can buy 6 x 4 tickets, which is what I was aiming for. Where I've got a multiple of 10 from beats me, I must have had a VERY senior moment. You have explained that very well, it was obviously me going walkabout, thanks again for your help and I'll slink back in my corner and try not to bother you again.      👍:teardrop:

"It turns out that 75% of all poker players think they play better than the other 75%."     image.png.99a4e82708d54abfc527324e8836768e.png

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