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MarcoV

Former Unibet Employee
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MarcoV last won the day on November 28 2017

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  1. If someone wants to play FIFA 19, I'm up for a game. Only PS4 though You'll get a €5 freebet if you beat me :happy: :cash: I'll play up to 5 matches this week so first come first serve 😃
  2. Cheers, @psrquack! Didn't get anything but I'm not sure if he only sent it to Jeppe as I'm officially not a part of the community anymore :speechless:
  3. Welcome to the community, @Reitpoker! You should be able to post within the poker section now :) Apologies for the inconvenience. Thanks for tagging @FreedoM :peace:
  4. Thanks a lot for reporting guys and sorry for the late reply. All accounts were suspended before they managed to withdraw the money :)
  5. Thanks for all the kind words and support - means the world to me! :popeye: :peace: I'm sure I'll stick around and check out what's going on in here and if I have the time, help out with all the sportsbook related queries. Who knows, maybe one day I'll have my own little sportsbook section 😃 If everything works out as I hope, I'll also become the sportsbook product expert we've been missing in here :)
  6. It’s both with pride and a sadness I announce that I was offered a position within the sportsbook team a little while ago and therefore won’t be working as a moderator anymore. Sportsbook was basically the only reason I moved to Malta and started working with Unibet 3 years ago and even though I don’t think it’s the right time to leave the community yet, I felt obligated to apply for the role while there was an open spot in the team – after all it was the position I aimed for when I started working in customer support :) So, I guess the next question is “who will be my new poker ticket pusher replacing Marco”? Well, we haven’t found one yet. This also means that you won’t get rid of me until we find a new guy. I’ll ofc stay here and make sure the new moderator gets settled into the new job before I start working full-time in sportsbook but I’ll already begin with a bit of training from next week. It’s important to me to make sure the transition goes as smooth as possible so Jeppe doesn’t feel like he’s running the forum all by himself and hopefully, you guys won’t feel any difference if we manage to do it the right way. I truly believe that many of you would do an awesome job as a moderator (how cool would it be if one of you pulled a @ReCorpH and joined the team!), but we’re facing an increasing level of customer support related queries in here which means that experience in CS is quite important for us, not paramount but something we would have in mind. Don't get me wrong, I don't want to ruin your hopes if you're thinking about applying for the role! Just saying that even though many of you seem like a perfect fit for the job and you know so much about Unibet and the community, there are many things you need to learn about, like backoffices, products, restrictions etc. and it would require a lot to get an understanding of everything and at the same time do your job in public. I will be doing anything from training new agents to finding ways to improve the internal procedures as well as the customer experience. Product development will also be a part of the job where I hopefully will be able to work closer with you guys in the future and get some feedback and ideas on new projects. This also means that Bucharest will be my last Unibet Open stop unless I somehow end up clicking on the right buttons, win a staff tournament again and join the fun as a guest. A great way to end my journey with the community for now. I’m so happy and proud to have been a part of this from the beginning and without sounding too cheesy and sentimental, I must say this is the best job I’ve had in my life so far and it’s just as much thanks to you guys as it is to the team and the whole idea of starting the Unibet Community.
  7. Bad news @XY - the request was denied by the sportsbook team :( We do have a similar bet offer though but it's not with the players you suggested.
  8. I'll ask to the sportsbook team. Just to make sure - you'd like to combine all of them in one bet, right? :)
  9. Apologies for the late reply @Portknockie. Both accounts got suspended automatically due to chip dumping before they tried to withdraw any money :)
  10. Thanks again, @Balonas. You were right about the last one too :)
  11. Thank you for letting us know, @Balonas. I've closed the accounts and informed the relevant teams :)
  12. @Ja-z-Polszy, I've asked the guys for an update. Will get back to you as soon as I get more info. Thanks, @MathrimC. Forwarded the post yesterday :)
  13. Thanks a lot for letting us know and sorry for the inconvenience, @Pucuri88. The poker team is aware of the issue and they're looking into it. I'll merge your thread with the one from yesterday regarding the same issue :)
  14. Thanks a lot for reporting guys. The poker team is looking into it. @MathrimC, are also talking about the scenario when you late reg. during the add-on break? Or was it a case where you would already be playing the tournament and the add-on option doesn't appear?
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