mastah4 Posted November 12, 2019 Share Posted November 12, 2019 I have 10 and 50e UK tour tickets the 50e only has 7 days left. Been trying to spot UK qualifiers but have failed to do so, not sure if they are running until the venues for 2020 are decided. So can I get them extended? I could use the exchanger for the 50e ticket but I'd rather not do that. I also have 3 supernova tickets expiring in 22 days, and 2* 100 UOS event79 tickets, played the event but didn't need the rebuys, one of them is expiring in 12 days. I take those work as generic 100e tickets now but unless you have any extra 100e tournaments coming up they are basically supernova tickets and I can only use one per week. I'm also playing at unibet open in paris so I can only use 2 of them during the last 22 days. Would be even better if you have some extra 100e tournament(s) where I can burn those tickets but I guess you won't start a new tournament just so I can use some tickets :) So could I get some of the tickets extended so I have a chance to use them! Link to comment Share on other sites More sharing options...
Patric-Unibet Posted November 14, 2019 Share Posted November 14, 2019 Hi @mastah4 ,I've extended all your short-lasting tickets by a month and UK Tour tickets by 2 months now.Thanks 2 Link to comment Share on other sites More sharing options...
cris1285 Posted November 18, 2019 Share Posted November 18, 2019 Hi @Patric-Unibet i have a 2 UO ticket expiring in two days. I try to use it now, but the system takes those expiring in march, doesnt matter what i do. I guess its from a promo, not sure. Can you have a look, extend or fix please? Link to comment Share on other sites More sharing options...
Patric-Unibet Posted November 18, 2019 Share Posted November 18, 2019 Hey @cris1285 ,the current setup chooses the ticket that was added to the account first instead of the one that expires next, we are aware of the issue.I've extended your ticket, so you shouldn't have a problem.Thanks 1 Link to comment Share on other sites More sharing options...
cris1285 Posted November 18, 2019 Share Posted November 18, 2019 Thanks a lot @Patric-Unibet! Link to comment Share on other sites More sharing options...
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