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startelver Rank 18
Rank 18

There was a promotion a few days ago, bet €10 or 100 kr on football, receive €5 free bet for any sport. 

I bet €10 on a football game Ghana - Tunisia yesterday, but free bet was not activated, as you can see here. 

Capture.PNG

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Moderator
Moderator

Hi @startelver, I can see that the mentioned match was voided, this way not counting towards this bonus. If you place another bet which respects the terms of this reward it should trigger the reward.

Ghana.JPG

/Ray

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startelver Rank 18
Rank 18

Yes it was. Thanks for the explanation. 

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FunckyFish Rank 13
Rank 13

On what odd did you bet? I think it was minimum 1.4/

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startelver Rank 18
Rank 18

1.65 so that was not the problem here. 

 

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Moderator
Moderator

Hi @startelver, I can see that the mentioned match was voided, this way not counting towards this bonus. If you place another bet which respects the terms of this reward it should trigger the reward.

Ghana.JPG

/Ray

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startelver Rank 18
Rank 18

Yes it was. Thanks for the explanation. 

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