Phlo23

Hi @EatMoreNaga, the minimum stack for sensei is 50bb. If there's no such stack in the player pool, the status it's not activated.

It seems that it's not the minimization of the app itself and its reopening that generates the bug, but what happens when you do the respective action. More precisely, when you minimize the app, a short disconnection occurs. I run some tests with several disconnections without exiting the app and each time after reconnecting the bug appeared.

It should work now

I played banzai for 45 minutes and the screen froze suddenly, I had 2 tables and I wasn't using another app or any pop-up function.
I tried to force a disconnection by putting the app in the background (this method works for a similar bug where the screen freezes, but in this case it's not effective).
Exactly as @Livertool said above, after the screen froze the only solution was to completely close the app and reopen it.

DATE ISSUE OCCURRED : aprox. 00:26 EEST, 17.04.2024 

STEPS TO REPRODUCE: At this moment I don't know the steps to reproduce the bug.

CLIENT(S) IMPACTED: Android app ver. 3.35

ABOUT DEVICE: Android 8, Samsung Experience version 9.

Managed to reproduce the bug with fast scrolling just like @Rushbie said

@shipallin Can you also upload a screenshot with display tab, please? 

Thanks 😊

i'd love to help you @Dubnjoy000, but I only moved the info above from another post. The OP was @orbit_white, maybe he can answer your question 😊

Can you provide more details?

• What kind of keyboard do you use? (Android keyboard, Gboard, others)
• Have you tried testing this on other devices?

I didn't manage to reproduce the bug, but after I receive more info I'll try again 🙂

Another attempt after 1 hour. 8 tables, same scenario. 
Tables seemed to open, froze, turned white and then the app crashed. 3-4 attmpts to reopen,  as soon as the tables appeared on the screen, they froze, turned white + crash. When there were 3-4 tables left, the app stopped crashing.

When did it happen: 16/03/2024 around 10:00 AM UTC
On what client did it happen: Windows client, dmp + logs ver. 3.34.17
Internet connection when issue occured: mobile hotspot

2 dmps( first crash + 1 attempt to reopen) + logs

Another attempt after 3 hours. This time I tried to open 12 tables. The same thing happened, the tables seemed to open, froze, turned white and then the app crashed. I tried to quickly reopen the app several times, same story. As soon as the tables appeared on the screen, they froze, turned white + crash.

When did it happen: 16/03/2024 around 9:00 AM UTC
On what client did it happen: Windows client, dmp + logs ver. 3.34.17
Internet connection when issue occured: mobile hotspot

2 dmps( first crash + 1 attempt to reopen) + logs

Managed to reproduce it.

When did it happen: 19/03/2024 around 16:21 UTC

On what client did it happen: Android client 

Internet connection when issue occurred: cellular network

Samsung S7, Android 8.0.0, Samsung Experience version 9.0. build number : R16NW.G930FXXU8EVG3

"Exact same issue in the production client with wired internet. It's been happening for a while, got used to restarting the client 10 times per day by now 😅"

credit to @FeelsBadMan