Anarch9

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@Anarch9 wrote:

Hello,

I would like to ask for refund,

twenty minutes ago I was playing poker on cash tables nl100 and nl200 and software just suddenly shut down (it was about 18:51-18:53 cest) without a reason, after few seconds, software starts install a upgrade and after this installation I can finally log in back, but it was too late, because I was on sit out on every table (I was playing 9 tables). I want to admit, that before I was starting a session there wasn't any information about upgradeing a software.

On one of this table I had over pair KK, it was 4bet pot, me and villain was on big stacks, I was on cutoff and villain was on button, software shut down just before I want to click All In on turn and board was something like: 10, 9, 5, 2. Pot was about 90euro. I don't remember what was situation on other tables, so I would like to ask you to check that, I can't do that because of this software crash I can't check these hands, which I was playing just before crash. I expect refund at least this 90euro.

I'm so pissed off right now...

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@Stubbe-Unibet @Andy-Unibet any response?

Hello,

I would like to ask for refund,

twenty minutes ago I was playing poker on cash tables nl100 and nl200 and software just suddenly shut down (it was about 18:51-18:53 cest) without a reason, after few seconds, software starts install a upgrade and after this installation I can finally log in back, but it was too late, because I was on sit out on every table (I was playing 9 tables). I want to admit, that before I was starting a session there wasn't any information about upgradeing a software.

On one of this table I had over pair KK, it was 4bet pot, me and villain was on big stacks, I was on cutoff and villain was on button, software shut down just before I want to click All In on turn and board was something like: 10, 9, 5, 2. Pot was about 90euro. I don't remember what was situation on other tables, so I would like to ask you to check that, I can't do that because of this software crash I can't check these hands, which I was playing just before crash. I expect refund at least this 90euro.

I'm so pissed off right now...

Hey,

I would like to exchange my UO package via challenges to bonus points.

Thanks :)

Hello,

from 25 november to 17 december I will be on Philippines and I was wondering if I could play there poker on unibet app or it's totally forbidden?

I just won my UO package through the challenge system and I would like to exchange this package for 100k bonus points + 250 EUR.

Thank you

Up

Oh, ok @Patric-Unibet, you are right :)

but why it wasn't 300e?

I took 4th place:

https://www.unibet.com/poker/leaderboards#tab:leaderboard-container-7-944725-6,leaderboard-container-7-1101354-5

And for 4th on high stakes it should be 300e:

https://www.unibet.com/promotions/poker-promotions/summer-bootcamp

Hello,

I took 4th position in summer bootcamp week 3 and according to terms and conditions:

"Payouts will be made within three business days from the end of each leaderboard according to the player’s position on the leaderboard."

I should have extra money bonus on my account, I don't see anything like that.

Second thing - I think that I don't receive points in 4 summer bootcamp for high stakes, because in last week, everyday I had informations that I accomplished some of bootcamp missions, in this week I don't have anything like that and I don't see me on top50 player leaderboard.

Could you @Patric-Unibet or @RayL check these two things?

Hey @RayL and @Patric-Unibet ,

I just won my UO package through the challenge system and I would like to exchange this package for 100k bonus points + 250 EUR.

Thank you :)

Hi,

I would like to exchange my UO package (which I did get through challanges) into cash and bonus points. I'm a bit too old and haven't proper language skills (without google translator :D ) to go for such trip, so it will be great if you could do this exchange for me.

Thanks/html/images/emoticons/Asset1.png

Hi @Patric-Unibet,

I just won an unibet open package by reaching 1.25m points and I would like to exchange the package into bonus points.

Thanks in advance :)

Hi,

I would like to exchange my UO package which i did get through challanges.

It will be 250E + 100 000 bonuspoints, am I right @JeppeL ?

Thanks :)