Stubbe-Unibet Posted February 12 Share Posted February 12 1 hour ago, Derekn said: You were one of them who was telling us rubbish the last time so excuse me if I don't take you seriously You're welcome ❤️ 36 minutes ago, bingosis3 said: this exact same thing happened in December wasnt workin for about 3 days then, its coming up the same screen till u fixed it in December, and now u've broke it again, 😑 It is in fact a very similar issue. Which is also why I hope it won't take as long to get fixed this time 🙂 Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
bingosis3 Posted February 12 Author Share Posted February 12 should get some sort of compensation since wasted alot of time tryin to fix this, yet still not workin right 😒 Link to comment Share on other sites More sharing options...
Derekn Posted February 12 Share Posted February 12 It's nothing to do with what browser etc your using they are full of it covering for their own incompetence Link to comment Share on other sites More sharing options...
Derekn Posted February 12 Share Posted February 12 And trying to be sarcastic instead of admitting fault don't endear you eithie Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted February 12 Share Posted February 12 7 minutes ago, Derekn said: And trying to be sarcastic instead of admitting fault don't endear you eithie 10 minutes ago, Derekn said: It's nothing to do with what browser etc your using they are full of it covering for their own incompetence I've said nothing about your browser here 🙂 I said it's a network issue, meaning it's a general issue across all devices. Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Derekn Posted February 12 Share Posted February 12 On 12/22/2023 at 10:49 AM, Derekn said: 5 hours ago, Soner-Unibet said: Hi, issue only on mobile or also on desktop and what devices are you guys using? Link to comment Share on other sites More sharing options...
Derekn Posted February 12 Share Posted February 12 Really Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted February 12 Share Posted February 12 12 minutes ago, Derekn said: Really Soner and I are not the same person 😄 1 Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Shaunyc Posted February 13 Share Posted February 13 @Sonar-unibet we should get a £10 bingo bonus all round for compensation would be fair Link to comment Share on other sites More sharing options...
Soner-Unibet Posted February 13 Share Posted February 13 11 minutes ago, Shaunyc said: @Sonar-unibet we should get a £10 bingo bonus all round for compensation would be fair Hi Shaunyc, Why do you think that would be fair? If you come up with some arguments and logic thinking, ill consider it 🙂 Link to comment Share on other sites More sharing options...
Stephanie Haughton Posted February 13 Share Posted February 13 It is a nightmare, I haven’t been able to access bingo in nearly 36 hours. Link to comment Share on other sites More sharing options...
Stephanie Haughton Posted February 13 Share Posted February 13 Yes £10 would be fair. How can Unibet just stop working for all this time????? 1 Link to comment Share on other sites More sharing options...
Shaunyc Posted February 13 Share Posted February 13 1 hour ago, Soner-Unibet said: Hi Shaunyc, Why do you think that would be fair? If you come up with some arguments and logic thinking, ill consider it 🙂 People logged in and deposited expecting to play bingo and couldn't even load any bingo or buy tickets and playing the money elsewhere felt like a waste and was not as fun as the bingo there was no notice or alert on main page stating sorry we are experiencing some difficultys with bingo just now and some player may not be able to play please wait out team it resolving the issue kind regards unibet team woulda been nice to know there was issues before depositing not after Link to comment Share on other sites More sharing options...
Shaunyc Posted February 13 Share Posted February 13 Just now, Shaunyc said: People logged in and deposited expecting to play bingo and couldn't even load any bingo or buy tickets and playing the money elsewhere felt like a waste and was not as fun as the bingo there was no notice or alert on main page stating sorry we are experiencing some difficultys with bingo just now and some player may not be able to play please wait out team it resolving the issue kind regards unibet team woulda been nice to know there was issues before depositing not after The lack of communication and a courtesy thank you for your patience for all those effected just to show loyalty and basic respect to customers 💓 have a nice day btw 1 Link to comment Share on other sites More sharing options...
Shaunyc Posted February 13 Share Posted February 13 1 hour ago, Stephanie Haughton said: Yes £10 would be fair. How can Unibet just stop working for all this time????? Innit £10 bingo bonus not asking for real cash just as a small sorry and show of loyalty deposited £20 and went to bingo to be told nope Link to comment Share on other sites More sharing options...
Soner-Unibet Posted February 13 Share Posted February 13 1 hour ago, Stephanie Haughton said: It is a nightmare, I haven’t been able to access bingo in nearly 36 hours. So what is the logic here that, this 36 hours of no bingo would entitle you for a €10 bingo bonus? Link to comment Share on other sites More sharing options...
Soner-Unibet Posted February 13 Share Posted February 13 50 minutes ago, Shaunyc said: The lack of communication and a courtesy thank you for your patience for all those effected just to show loyalty and basic respect to customers 💓 have a nice day btw What lack of communication are you referring to? Or what would you have like to see different on a communicational level? How do you feel this basic flow of respect is going? 1 Link to comment Share on other sites More sharing options...
Soner-Unibet Posted February 13 Share Posted February 13 The Bingo issue should be sorted now. it was related to a network routing issue. Good luck all 🙂 Link to comment Share on other sites More sharing options...
Shaunyc Posted February 13 Share Posted February 13 1 hour ago, Soner-Unibet said: The Bingo issue should be sorted now. it was related to a network routing issue. Good luck all 🙂 Sweet Link to comment Share on other sites More sharing options...
Shaunyc Posted February 13 Share Posted February 13 Just now, Shaunyc said: Sweet 1 hour ago, Soner-Unibet said: What lack of communication are you referring to? Or what would you have like to see different on a communicational level? How do you feel this basic flow of respect is going? There was no communication and a notice on main site stating you were having technical issues in some areas would have been a basic lvl of courtesy players reported the issue and first person was told there was nothing wrong which was very dismissive and not very courteous how would you like to be treated as a customer atleast a basic lvl of communication and respect is needed not dismissive answers and actions Link to comment Share on other sites More sharing options...
MalaAgaa Posted February 13 Share Posted February 13 Hello, regarding technical problems, bingo still does not open. ;( I am sad to say that the deposit was supposed to go to the bigno but unfortunately it did not reach there. there are a lot of people who deposit money with you and are unpleasantly surprised when they cannot use your services. For my part, I have not seen any message on the website regarding technical work and lack of use. I am also asking for compensation on our behalf 🥰🥰 Link to comment Share on other sites More sharing options...
Soner-Unibet Posted February 13 Share Posted February 13 6 minutes ago, MalaAgaa said: Hello, regarding technical problems, bingo still does not open. ;( I am sad to say that the deposit was supposed to go to the bigno but unfortunately it did not reach there. there are a lot of people who deposit money with you and are unpleasantly surprised when they cannot use your services. For my part, I have not seen any message on the website regarding technical work and lack of use. I am also asking for compensation on our behalf 🥰🥰 Hi, Can you send us a screenshot of the issue you are facing, it does seem there is a lower traffic for your market, the issue is being reported and looked into. Link to comment Share on other sites More sharing options...
MalaAgaa Posted February 13 Share Posted February 13 Sure mate, so what's going on with my website? I've tried several browsers but unfortunately it doesn't work. When can I expect the problem to be fixed? Link to comment Share on other sites More sharing options...
Soner-Unibet Posted February 13 Share Posted February 13 The issue is raised, when we know more, ill share the info here Link to comment Share on other sites More sharing options...
Soner-Unibet Posted February 14 Share Posted February 14 The issue is sorted on all effected markets, have fun and good luck all 🙂 1 Link to comment Share on other sites More sharing options...
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