Cancled my welcome offer

[Donal smith]

I cancled my welcom offer by mistake and I can’t seem to get my bonus money that I had in there. Can anyone help please 

[Dragoo]

I don't think they help. I lost 50 or 100 spins (€5 or €10) because I accidentally clicked one when a message popped up,
  but they didn't accept my reasons about the faulty software.
There were 3 choices:
1, OK
2, I will play it later.
3, "No please".
Choice 3 shouldn't be there, because I don't think anyone on earth would intentionally refuse free spins, that they've worked hard enough for (HexaPros, Cash Games, Banzai, and Tournaments) and rightfully so.
They didn't help me and I didn't get any compensation.

[HardGain]

there was a thread about that "no please" somewhere in the last months. 
I also find it useless/tricky, but I remember there was an explanation, that high rollers / addicted players who demanded it!

Because apparently free spins can trigger people who excluded themself from casino games 😲

The good thig is, if we don't understand that, then we obviously are not addicted, yet 😄

[Stubbe-Unibet]

12 hours ago, Dragoo said:

I don't think they help. I lost 50 or 100 spins (€5 or €10) because I accidentally clicked one when a message popped up,
  but they didn't accept my reasons about the faulty software.
There were 3 choices:
1, OK
2, I will play it later.
3, "No please".
Choice 3 shouldn't be there, because I don't think anyone on earth would intentionally refuse free spins, that they've worked hard enough for (HexaPros, Cash Games, Banzai, and Tournaments) and rightfully so.
They didn't help me and I didn't get any compensation.

 

17 hours ago, Donal smith said:

I cancled my welcom offer by mistake and I can’t seem to get my bonus money that I had in there. Can anyone help please 

Can see support sorted this one out for you yesterday 🙂