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Big wins not going into credit


Grubzy

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Hi everyone, a few times now Ive won big but It doesnt go into my credit...also what is the little net sign on the edge of the pic I've shared please? as its showing there, I'm so confused i won £46 the other day and it disappeared 😏

Screenshot_20220619-200559_Chrome.jpg

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  • 1 month later...

Hey @miziel, apologies for the late reply. Did this even out? It might be that the last round has been "stuck" and you need to reopen the game so it transfers to your balance. Let me know if the issue is still ongoing and I'll log a case about it.

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  • 2 weeks later...

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