100HourChallenge Posted March 28, 2022 Share Posted March 28, 2022 Hi! By mistake I used bonus points to buy 2x 50 Unibet Open tickets, when I wanted to buy 2x 50 Generic MTT tickets. Is it possible to change this? I did it a couple of days ago. I was thinking perhaps I could use them, but then I realised these are for events I can't even play if I qualify. Also, I question whether it's necessary to sell specific unibet open tickets in the bonus shop? Generic tickets should be preferred, especially when they cost exactly the same amount of bonus points.. Cheers Link to comment Share on other sites More sharing options...
Solution Andy-Relax Posted March 29, 2022 Solution Share Posted March 29, 2022 Hi @100HourChallenge, removed the tickets and credited back the BP for you. I thought we'd removed the UO tickets already tbh, will sort it today 1 Poker Janitor Link to comment Share on other sites More sharing options...
tinkeri Posted March 29, 2022 Share Posted March 29, 2022 @Andy-Unibet One thing you should do is add a description of the ticket/bonus you are going to buy. Link to comment Share on other sites More sharing options...
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