Juventini Posted January 17, 2020 Author Share Posted January 17, 2020 @Stubbe Any news on the matter? Hope to play this weekend. Juventini Link to comment Share on other sites More sharing options...
Juventini Posted January 20, 2020 Author Share Posted January 20, 2020 @Stubbe-Unibet Still no solution? It's been a problem for a while now.Hope to see a solution soon. Juventini Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted January 20, 2020 Share Posted January 20, 2020 Hey @Juventini. The release was blocked Friday due to an issue with another ticket. It's scheduled to be released today (probably within the hour). I should mention that the particular issue you're experiencing is not officially resolved with the release, as it's aimed at solving two related login issues, but we believe this issue will also be solved with it. Again, really sorry about this issue. We made some long-awaited changes to the login a couple of weeks ago, which is a big improvement, but it unfortunately also introduced a few issues :( Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
GN1991 Posted January 20, 2020 Share Posted January 20, 2020 Having, login problem right now : @Stubbe-Unibet @ReCorpH @RayL Link to comment Share on other sites More sharing options...
bckgamon Posted January 21, 2020 Share Posted January 21, 2020 Still having the issue here this morning, so I guess yesterdays "update" didn't fix it. Link to comment Share on other sites More sharing options...
wwaanneess Posted January 21, 2020 Share Posted January 21, 2020 Mobile issues, did reinstall already Link to comment Share on other sites More sharing options...
Juventini Posted January 21, 2020 Author Share Posted January 21, 2020 @Stubbe-Unibet Still not working for me even after the update.Can you give a timedate for when it is fixed? Juventini 1 Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted January 21, 2020 Share Posted January 21, 2020 @Juventini, sorry! The release which this expected fix will be part of has been a bit of a pain with several different blockers and issues. Latest is that it'll most likely go out tomorrow Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
wwaanneess Posted January 21, 2020 Share Posted January 21, 2020 All good here now Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted January 22, 2020 Share Posted January 22, 2020 @Juventini, @bckgamon can you give it another go now? The release for the two other login issues just went out Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
bckgamon Posted January 22, 2020 Share Posted January 22, 2020 @Stubbe-Unibet wrote: @Juventini, @bckgamon can you give it another go now? The release for the two other login issues just went outStill dosn't work. Also tried deleting the cookies file. Link to comment Share on other sites More sharing options...
Juventini Posted January 22, 2020 Author Share Posted January 22, 2020 Still doesn,t work for me either.Juventini Link to comment Share on other sites More sharing options...
Juventini Posted January 23, 2020 Author Share Posted January 23, 2020 @Stubbe-Unibet Any news?Two full weeks now.Juventini 1 Link to comment Share on other sites More sharing options...
Juventini Posted January 24, 2020 Author Share Posted January 24, 2020 @Stubbe-Unibet Any news? Or is it still the same?Juventini Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted January 24, 2020 Share Posted January 24, 2020 Really sorry but there's no news :( I'll keep you posted and can only apologize again Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted January 28, 2020 Share Posted January 28, 2020 @Juventini, we made quite a big change to the poker login today. It's not aimed at solving this issue, but an improvement in general. Can you check if it's working for you now? If not, we should be able to have a developer look further into it today. Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
bckgamon Posted January 28, 2020 Share Posted January 28, 2020 @Stubbe-Unibet wrote: @Juventini, we made quite a big change to the poker login today. It's not aimed at solving this issue, but an improvement in general. Can you check if it's working for you now? If not, we should be able to have a developer look further into it today.At first it wasn't working... Then I tried deleting the cookies file again and went on and typed my login details, but without selecting country. It then bypassed the NEM-ID requirement and I was able to get in. It actually only ask for NEM-ID if I select country, but when I select Denmark im prompted to login with NEM-ID, and it gives me the same browser view in the client, as before.So the problem is not fixed, but I guess there is a workaround until it gets fixed. Link to comment Share on other sites More sharing options...
Juventini Posted January 28, 2020 Author Share Posted January 28, 2020 @Stubbe-Unibet Can confirm that it is working, without nemid as @bckgamon said.At least we can play now, hope you can solve the nemid problem today.Thanks Juventini Link to comment Share on other sites More sharing options...
Juventini Posted January 29, 2020 Author Share Posted January 29, 2020 @Stubbe-Unibet We are back again, and I can't login.@bckgamon Can you get in or is it the same as me? Juventini Link to comment Share on other sites More sharing options...
Mattey83 Posted January 29, 2020 Share Posted January 29, 2020 @Stubbe-Unibet. I can no longer access the poker app! I have a LG L65 phone Link to comment Share on other sites More sharing options...
bckgamon Posted January 29, 2020 Share Posted January 29, 2020 @Juventini wrote: @Stubbe-Unibet We are back again, and I can't login.@bckgamon Can you get in or is it the same as me? JuventiniSame here. The workaround is not working anymore. Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted January 29, 2020 Share Posted January 29, 2020 @Mattey83 what's the issue exactly? Have your tried selecting your country on the login screen? Does that make a difference? NB your issue is different to the one of bckgamon and juventini. We're still looking into all these issues and trying to solve them all at once (including biometric login for Android and issues with biometric login for iOS). 1 Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Mattey83 Posted January 30, 2020 Share Posted January 30, 2020 @Stubbe-Unibet This is the opening image... ...then this image and so.......the login screen does not appear...nothing! Link to comment Share on other sites More sharing options...
MadAdo Posted January 30, 2020 Share Posted January 30, 2020 @Stubbe-Unibet I experienced the same as @Mattey83 but my device load "backstage" image ... but no login window appear anyway. I'm using Lenovo B8000-H tablet with Android version of 4.2.2, and latest Unibet poker application on it ... Firing on Chrome/Firefox I'm able to login. Link to comment Share on other sites More sharing options...
Mattey83 Posted January 30, 2020 Share Posted January 30, 2020 @Stubbe-Unibet Can the problem be solved? Can you help us with something? Link to comment Share on other sites More sharing options...
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