Gorbi87 Posted July 13, 2019 Posted July 13, 2019 I have seen on a commercial at television that Unibet will pay back bets if you lose the bet by an overtime goal(after 90 minutes played)I have lost 4 bets the last two days because of an overtime goal, but not yet got any money back!!!Can somebody help me and explain why??Edit by Jeppe Unibet - Removed personal information
JeppeL Posted July 13, 2019 Posted July 13, 2019 Hi @Gorbi87 and welcome to the community!Did you see this commercial on TV in your own country? The reason I ask is that when I check, I cannot find it in the available promotions on your local Unibet site. I'll definitely check up on this and have it fixed if possible, but I'd need to know the answer to the question I asked please :)/Jeppe Former Community Manager
Gorbi87 Posted July 13, 2019 Author Posted July 13, 2019 Yes I saw it on television here in norway.... I can’t remember the channel, but maybe viasat...I have lost the total of 650 NOK( norwegian krones)thanks, I would be very happy if you find out about this....Michael
JeppeL Posted July 13, 2019 Posted July 13, 2019 Thank you @Gorbi87, I'll look into it. Would you mind posting or sending me the coupon numbers of the bets?/Jeppe Former Community Manager
Gorbi87 Posted July 13, 2019 Author Posted July 13, 2019 Sure... They are...2014649810201371366420123465312012344288
RayL Posted July 15, 2019 Posted July 15, 2019 Hi @Gorbi87, sorry to keep you waiting, we've looked into it and the TV Comercial was marketed due to an error in internal communication it aired when it was not supposed to basically :) Long story short, I've added you the amount lost and wish to apologize for the confusion. /Ray Former Community Moderator
Recommended Posts
Archived
This topic is now archived and is closed to further replies.