mp Posted June 14, 2019 Share Posted June 14, 2019 The problem is I have some other 2€ Unibet Open tickets which expire in november. Whenever I register these tickets are used, cant change this. And the ticked from mission will expire in some days. 1 Link to comment Share on other sites More sharing options...
RayL Posted June 14, 2019 Share Posted June 14, 2019 Hi @mp, welcome to the Community :)You can use the €2 Unibet open ticket tonight, there is a qualifier. They also run daily, shouldn't be a problem, or did I missinderstand your query?/Ray 1 Former Community Moderator Link to comment Share on other sites More sharing options...
MadAdo Posted June 14, 2019 Share Posted June 14, 2019 @RayL the query is that "others" (which expiration is in November) 2e tickets are used instead of REWARD 3part of June missions ... if I interpret it correctly is this @mp the case? 1 Link to comment Share on other sites More sharing options...
mp Posted June 14, 2019 Author Share Posted June 14, 2019 Yes!The wrong tickets are used, not the one which expires first. 1 Link to comment Share on other sites More sharing options...
FeelsBadMan Posted June 14, 2019 Share Posted June 14, 2019 @mp When you try to register to a relevant tournament you can click the drop down menu in the ticket field (the little down arrow next to "Ticket: Whatever ticket is selected, down arrow") and choose which one of your tickets (scroll down), that are valid for that tournament, you want to use for that specific tournament. If that ticket won't appear in that list at all when you try to register then it might be mistagged and might need re-issuing or something. Link to comment Share on other sites More sharing options...
mp Posted June 15, 2019 Author Share Posted June 15, 2019 Thank you, but I tried this already. The drop down menu does not work because these are multi buyin tourneys. You only can select the number of tickets there, not which. Link to comment Share on other sites More sharing options...
RayL Posted June 15, 2019 Share Posted June 15, 2019 I've flagged this with our experts @mp, thanks for the report and the clarification. No need to worry either, we'll extend the one expiring as soon as we know what happened here. /Ray 1 Former Community Moderator Link to comment Share on other sites More sharing options...
Patric-Unibet Posted June 18, 2019 Share Posted June 18, 2019 Hi @mp ,thanks for pointing this out.I have tested it and the system automatically chooses the ticket that you have the longest rather than choosing the one that will expire next.It is a very particular bug, that won't have an impact often but I have added it to our bug list to get fixed.In the meantime, I have extended your ticket by a good margin, so you won't have any issues with it expiring.Thanks Link to comment Share on other sites More sharing options...
Betzcom Posted July 22, 2019 Share Posted July 22, 2019 Hi @Patric-Unibet ,I have just discovered this problem when I regged for the UO2 about 30 mins ago. It took an Oct 23 ticket, instead of the ticket expiring tomorrow. I explored regging with the other tourneys today before discovering this thread.Could you please extend/reinstate my ticket expiring tomorrow July 23 to Oct 23, i.e. basically put me in the position where everything worked properly?Thanks for your understanding in advance,Betzcom Link to comment Share on other sites More sharing options...
Patric-Unibet Posted July 22, 2019 Share Posted July 22, 2019 @Betzcom Ticket has now been extended Link to comment Share on other sites More sharing options...
GN1991 Posted July 25, 2019 Share Posted July 25, 2019 The same problem to me, my 2e unibet open ticket will expire in 3hrs, and I can't use him I click the drop down menu but I can't choose the ticket, which expire first, If I understand this bug only appears in multientry buyins tournaments?? @RayL @RayL 1 Link to comment Share on other sites More sharing options...
RayL Posted July 25, 2019 Share Posted July 25, 2019 @GN1991, the issue is still being investigated but I've extended the ticket now so you don't loose it due to this :) 1 Former Community Moderator Link to comment Share on other sites More sharing options...
GN1991 Posted July 25, 2019 Share Posted July 25, 2019 @RayL 1 Link to comment Share on other sites More sharing options...
RayL Posted July 25, 2019 Share Posted July 25, 2019 @GN1991 wrote:@RayL 2 Former Community Moderator Link to comment Share on other sites More sharing options...
GN1991 Posted August 1, 2019 Share Posted August 1, 2019 Aparrently I have 3 more 2e unibet open tickets which I can't use, becouse of this bug, and the first one will expire after 11 hrs. If it is possible can you extend them all, until this bug will be fixed @RayL ? Thanks. Link to comment Share on other sites More sharing options...
RayL Posted August 1, 2019 Share Posted August 1, 2019 Sure thing @GN1991, they're extended now. Sorry for the hassle :happyshy: 1 Former Community Moderator Link to comment Share on other sites More sharing options...
GN1991 Posted September 1, 2019 Share Posted September 1, 2019 The same problem again, my 2e unibet open satelite ticket expires in 6hrs, but i can use him, becouse of this bug. If it is possible please extend my ticket @RayL :) Link to comment Share on other sites More sharing options...
RayL Posted September 2, 2019 Share Posted September 2, 2019 I've re added it @GN1991 :) 1 Former Community Moderator Link to comment Share on other sites More sharing options...
GN1991 Posted September 25, 2019 Share Posted September 25, 2019 The same problem again, 2x2e unibet open satelite tickets will expire in 5hrs. Overall I have 5x2e tickets that I can't use becouse of this bug. Can you you guys instead of extend it just exchange them to 10e uo ticket or 2x4e and 2x1e or 10x1e?? @RayL ?? Link to comment Share on other sites More sharing options...
RayL Posted September 25, 2019 Share Posted September 25, 2019 Added you 2 brand new ones @GN1991, they should work within the UO system now, sorry for the inconveniences caused by this bug! 1 Former Community Moderator Link to comment Share on other sites More sharing options...
GN1991 Posted November 10, 2019 Share Posted November 10, 2019 @RayL wrote: Added you 2 brand new ones @GN1991, they should work within the UO system now, sorry for the inconveniences caused by this bug!Another two my 2e Uniben opent tickets expires, just becouse I can't use them, first one expires in 3 hrs, second one in 45 hrs, can you do the same again take this those tickets from me, and ad me 2 new ones whic I can use? @RayL Thank you :) Link to comment Share on other sites More sharing options...
RayL Posted November 11, 2019 Share Posted November 11, 2019 Hi @GN1991, added you another 2, thanks for letting us know. :) /Ray 1 Former Community Moderator Link to comment Share on other sites More sharing options...
GN1991 Posted November 22, 2019 Share Posted November 22, 2019 @RayL wrote: Hi @GN1991, added you another 2, thanks for letting us know. :) /RayAgain 2x2e unibet open ticket will expire in 47 hrs and I can't use them, can you do again take those two ticket from me, and add new ones, which I can use, I hope theese ones are the last ones :) @RayL Link to comment Share on other sites More sharing options...
RayL Posted November 22, 2019 Share Posted November 22, 2019 Hi @GN1991, the ones expiring in 47 hours are the ones that I added 2 months ago when you initially had the issue with them not working. Are the ones given by myself not working either and have you tried registering with them to a tournament? Please let me know and take some screenshots of the issue as we might need to look into this a bit more in detail. /Ray 1 Former Community Moderator Link to comment Share on other sites More sharing options...
GN1991 Posted November 22, 2019 Share Posted November 22, 2019 @RayL Link to comment Share on other sites More sharing options...
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