TeddyKGB Posted January 24, 2019 Posted January 24, 2019 Hi! About 15mins ago my software crashed and I'm unable to log back in. I'm getting a message "Unable to identify your location. RETRY?". when I retry I can't get in and I get the same message. Also my moneys are stuck in the tables. Does anyone else get this?
biibo Posted January 24, 2019 Posted January 24, 2019 same bingo site is also the same i think the whole unibet server has crashed
TheOriginalBamb Posted January 24, 2019 Posted January 24, 2019 Not the only one mate, I just posted my own topic on this in the help thread. Same message. Was in play at the time too. Only Freeroll but still...
TheOriginalBamb Posted January 24, 2019 Posted January 24, 2019 Lol who went all in with me in the Freeroll when it froze! Talk about crucial timing. Also be good if they set it on again.
y_peace_y Posted January 24, 2019 Posted January 24, 2019 how much does it take to solve it? i just want to play some poker...
delta50 Posted January 24, 2019 Posted January 24, 2019 still unable play poker,and looks like no one in admin can be bothered reply to this thread
radge1 Posted January 24, 2019 Posted January 24, 2019 I can now log in but no cash and no tickets so still knackeroonied
PlayerPoker Posted January 24, 2019 Posted January 24, 2019 Me toooooooo . Unibet help sucks at the moment
yarik_gr Posted January 24, 2019 Posted January 24, 2019 Any news? Nothing happens to me when I'm trying to open the app and I don't even see any messages.
MadAdo Posted January 24, 2019 Posted January 24, 2019 All guys, there have been some 'server' issue I think, because I experienced the same issue but it is gone now ... so let's try it again.
Uni-Rep Posted January 24, 2019 Posted January 24, 2019 Hey guys. Really sorry about the issues this night. Don't have much information to share yet, but it should be solved. Anyone still having issues? Check the latest poker release notes. Have a look at our poker promotions.
gillardo Posted January 24, 2019 Posted January 24, 2019 Hi @Stubbe-Unibet, i had 5 cash table opend at 4NL with money on it, about 50 or 60 EUR on it, now the tables are gone but the money aren't on my account. What happend?
Whowho Posted January 24, 2019 Posted January 24, 2019 I can log in but the money i had on the table in the night is gone. When are they being refunded?
Uni-Rep Posted January 24, 2019 Posted January 24, 2019 @gillardo, we're looking into this. You'll obviously receive whatever balance you had at the tables, when the issue started. Apologies for the inconvenience! Check the latest poker release notes. Have a look at our poker promotions.
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