Jump to content

app update and download problem


Patsjemoe
Go to solution Solved by Patric-Unibet,

Recommended Posts

all,

since the last 2 updates, the app seems to update, but every time I start, it says I need to update. this problem happens on my phone with android 7.0

the first time, I deleted the app, re-downloaded, and reinstalles....with succes.

with the latest update, I did the same, but it did not work, and when trying to download the app, I see a small screen glitch but nothing is dowloaded.

On my tablet with an older android, it is all ok.

anyone that can help ?

best regards

Link to comment
Share on other sites

  • Solution

Hi @Patsjemoe,

I suggest you to deinstall the app and then go to the download page.

If the link for the download doesn't open, please click longer on the yellow download button, then choose 'Download link', this should then work as long as you allow installing from unknown sources.

Let me know if it works for you.

Thanks

Link to comment
Share on other sites

  • 3 months later...

Hi @Taniaelena, welcome to the Community :)

Have you tried uninstalling the app completely and re installing it again? Is it the Mobile app that is causing this error or the PC version? We could have a closer look at this for you but we would need a bit more information, this thread will explain exactly what is needed in order to start this investigation: https://www.unibetcommunity.com/t5/General-Poker/Poker-Bug-Report-How-to/td-p/134662. Send us an e-mail of the data requested there and we;ll make sure to bring this to the attention of our providers for fixing.

 

/Ray

Former Community Moderator
Link to comment
Share on other sites

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
×
×
  • Create New...