yoloswag7000 Posted September 21, 2017 Share Posted September 21, 2017 Hello, i find great joy in completing the monthly missions on Unibet. This month two of the awards has been Free Spins, and for people such as myself that are self excluded from casino and sportsbook that sucks. I asked general support if it was possible to get another prize instead (Wish was possible when you had the prize drop promotion some time back) and they said no. I was hoping Unibet representatives for poker would consider it again. Link to comment Share on other sites More sharing options...
psrquack Posted September 21, 2017 Share Posted September 21, 2017 @yoloswag7000 wrote: I asked general support if it was possible to get another prize instead (Wish was possible when you had the prize drop promotion some time back) and they said no. Sometimes support agents miss the opportunities. Check post 22796 and contact them again and ask them to forward the request to the right department. Link to comment Share on other sites More sharing options...
GamesDean Posted September 21, 2017 Share Posted September 21, 2017 Well – I got €0.10 from my free spins, so you didn’t miss out on too much there. Link to comment Share on other sites More sharing options...
MarcoV Posted September 22, 2017 Share Posted September 22, 2017 @yoloswag7000 added bonus points instead of freespins :)Copy pasting @DavidP_Unibet's post from 2+2:For anyone who was self-excluded from Casino before the start of the month we will exchange the prize for that step for bonus points (if players self-exclude after Sept 1st they won't receive spins or bonus points for that step). Former community moderator Link to comment Share on other sites More sharing options...
jonny2192 Posted September 22, 2017 Share Posted September 22, 2017 @MarcoV can you add bonu8s points for me aswell? please You can exchange UO tickets again all is unicorns and rainbows in Unibet land. Link to comment Share on other sites More sharing options...
MarcoV Posted September 22, 2017 Share Posted September 22, 2017 @jonny2192, wish I could add points to your account as well but you self-excluded after the 1st of September so I'm afraid I have to say no :( Former community moderator Link to comment Share on other sites More sharing options...
jonny2192 Posted September 22, 2017 Share Posted September 22, 2017 @MarcoV I self excluded last month which finished on the 16th of this month, Went to spend spins but not there, so spent a lot on slots anyway and then self excluded again. You can exchange UO tickets again all is unicorns and rainbows in Unibet land. Link to comment Share on other sites More sharing options...
MarcoV Posted September 22, 2017 Share Posted September 22, 2017 You're absolutely right, @jonny2192. Sorry I forgot to check the history. Added bonus points to you as well :) Former community moderator Link to comment Share on other sites More sharing options...
jonny2192 Posted September 22, 2017 Share Posted September 22, 2017 @MarcoV tyvm :) You can exchange UO tickets again all is unicorns and rainbows in Unibet land. Link to comment Share on other sites More sharing options...
MoreTBC Posted September 22, 2017 Share Posted September 22, 2017 I've not had my bonus points :( Have you read my blog HERE... It's long isn't it :) Link to comment Share on other sites More sharing options...
MarcoV Posted September 22, 2017 Share Posted September 22, 2017 @MoreTBC added :) Former community moderator Link to comment Share on other sites More sharing options...
VikingsAF Posted September 22, 2017 Share Posted September 22, 2017 @MarcoVfor me too please :D tyvm I see now that the circumstances of ones birth are irrelevant... It is what you do with the gift of life that determines who you are. Link to comment Share on other sites More sharing options...
BundleFjoy Posted September 22, 2017 Share Posted September 22, 2017 @MarcoVCould i get bonus points also since i am self excluded and got through all the missions?Greetings Link to comment Share on other sites More sharing options...
MarcoV Posted September 25, 2017 Share Posted September 25, 2017 @BundleFjoy @VikingsAF added :) Former community moderator Link to comment Share on other sites More sharing options...
Tillus Posted September 26, 2017 Share Posted September 26, 2017 how do I get excluded from casino, contact support or can the community staff do this as well? Link to comment Share on other sites More sharing options...
jonny2192 Posted September 26, 2017 Share Posted September 26, 2017 you can do it yourself from your account on website.under responsible gambling menu on left and use the restrict yourself sub menu.@Tillus You can exchange UO tickets again all is unicorns and rainbows in Unibet land. Link to comment Share on other sites More sharing options...
BundleFjoy Posted October 7, 2017 Share Posted October 7, 2017 @MarcoV Can you again pls exchange my free spin reward into bonus points for this month? Thxgreetings Link to comment Share on other sites More sharing options...
MarcoV Posted October 9, 2017 Share Posted October 9, 2017 @BundleFjoy Added :) Former community moderator Link to comment Share on other sites More sharing options...
Recommended Posts
Archived
This topic is now archived and is closed to further replies.