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Hei! 

I placed a bet yesterday. I placed a 4 ling bet and won all of them, but one of the matches hasn`t come in yet. The match is over and i won the bet on this match, but it still shows that the game isen`t finshed, and when i click on the match it just get me back to the main page. I haven`t got my money that i won either. Help please! Bet-ID 1856564289. The game that doesen`t work is CD UAI Urquizan Reserves - Barracas Central Reserves.

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Rank 27
Rank 27

Hey @Eidsaa  , 

Welcome to the community. No need to panic. Things like this happen from time to time , but they will be sorted as they should. Sometimes it may take a bit longer to settle all the bets.

The mods will help you sort the problem , if it doesn't get solved before they can see your post @Ray-Unibet , @Jeppe-Unibet .

"When things are bad, it's the best time to reinvent yourself"

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Rank 27
Rank 27

Hey @Eidsaa  , 

Welcome to the community. No need to panic. Things like this happen from time to time , but they will be sorted as they should. Sometimes it may take a bit longer to settle all the bets.

The mods will help you sort the problem , if it doesn't get solved before they can see your post @Ray-Unibet , @Jeppe-Unibet .

"When things are bad, it's the best time to reinvent yourself"

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Moderator
Moderator
Hi @Eidsaa and welcome to the Community and thanks @AndreiBN for the re assuring words Smile
The bet was indeed settled in the meantime, apologies for the delay.

/Ray
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Screenshot_20190521_085029_com.android.chrome.jpg

I have exactly the same problem here.

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Moderator
Moderator
Thanks for contacting us @StefvHeyste, welcome to the Community Smile
Bets have been settled in the meantime, congrats on the winnings.
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My bets haven't settled and I can't bet in the meantime. The tennis match was over hours ago. How do I resolve this?

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Hi, I had a bet that won and finished over 7 hours ago but it's still not settled. Can you help?

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Rank 4
Rank 4

Same thing with 2 Swiss hockey matches which got canceled but bets are not settled 

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