Cl1nt

Firstly, I love this site and refer it to anyone who will listen; however, I find the tournament ticket situation difficult sometimes. Why are tickets won for specific events only? For instance, I have a couple of UOS tickets that I won and wasn't able to use. The fault is mine because thought they were generic €5 tickets but now I stand to lose them as there is no change policy anymore. Isn't there an option for us to use the value in tournament tickets for other events? I am also afraid I will lose my ticket to the DSO live to online tournament as it happens so scarcely and the tournament is often announced quite late that should I not be able to make the tournament then I lose a €300 ticket.

Please advise if there is any thought to changing this policy. 

Thanks and regards

Clint

@Stubbe-Unibet thanks for the prompt reply; it certainly makes sense. As to the challenge points, I guess I'll check next log in although I'm nervous to log out just in case I can't get back in. Hehe

Has something changed with the challenge points? Mine haven't increased.

Also, I tried registering for the Zenith tournament now and although there is 8 minutes left of late reg, the reg button isn't available.

@Stubbe-Unibet I've just logged on and found the first column to be huge; it makes the rest of the menu look cluttered. Any chance you can reduce the size a bit?

@Stubbe-Unibet Here was a pic I took of an earlier tournament

@Stubbe-Unibet , I am having a problem in the MTT lobby whereby the prize projections are not showing, So if I go into the specific tournament lobby, the projections are missing.

@Stubbe-Unibet How do we join the tournament?

Please may I have the password for UAT frenzy 

Takes a bit of getting used to. Will play around with it and report back.

Furthermore, I lost a massive pot to what I can assume was a reraise that I couldn't call and have been blinded out from 2nd in chips to 3rd losing 30% of my stack.

I was playing in the 100 Singularity and also registered for a €5 HexaPro tournament which was a 3x (€15), when suddenly i got kicked out. I tried loggin into the mobile app and suddenly my balance showed zero and I couldn't get into any of the tables. I've just managed to get back into the tournamnet but I was obviously blinded out of the Hexapro. Why is the software crashing frequently and why could I not open my tables when I managed to get back in? Please advice as this is most frustrating and I'm losing buy ins.

Thanks and regards

Clint

@Stubbe-Unibet , thanks for the prompt reply. I'll wait for the announcement.

Good day

PLease can someone advise when the next DSO online event will take place. 

Thanks and regards

Clint

Hi there

As the heading suggests, I have been unable to enter several tournaments during the late registration perdiod. It says there is still time to register; however, the registration button is blanked out and in the lobby it says registration closed. The most recent of which is the €600 Sputnik.

Please advise why this happens.

Thanks

@Andy-Unibet , Thanks for the prompt reply. Does this affect any of the other games?

Good morning

I've just logged into the poker client and found that the usual tournaments are not on the schedule. Please advise.

Thanks

I have the same problem. I received the ticket and clicked on the tournament displayed. However, it says registration is closed with only. 300 players.

Please advise. 

Thanks

@RayL , thanks for getting back to me.

@RayL thanks, please let me know.

@RayL , I've completed part 2 of the August mission and I was notified of free spins on Tiny Terrors; however, I cannot find said spins. Please advise

Hi all

Do we get a Freeroll ticket if we play the required 10 cash hands? The advertisement is all over the front page and after having played the requisite hands, I still haven't got a ticket.

Please advise.

Now my access is denied because it can't identify my location.

Please assist urgently.

Thanks

The app works fine though. Are there any problems or scheduled maintenance?