sgriff

Hi @Stubbe-Unibet

Ironically, Android is the only platform I can log in on.  I've attached what I see on the PC.  I'm asked if I want to update. I check it and the second attachment shows how far it goes which is 100% but nothing happens.  The iPad app also asks for an update but just ends up with a black screen.

I've tried your reinstall suggestion. The good news is that it worked for the PC, but the iPad app just shows a black screen with a blank white banner at the top.  

Have been experiencing problems logging in over the last few days on both my PC and iPad.  I get a message saying I need to update and then it seems to be updating and then gets stuck at 100%.  I'm limited to just playing in the browser for now.

6 minutes ago, Stubbe-Unibet said:

Hey Simon. Extended the ticket with an extra month - see you in Bucharest! 🙂 

Thanks Stubbe

Hi

I have a 250 euro live event ticket which expires around 15th September.  Is there any chance of extending it as I am going on holiday soon and think I might struggle to use it by then?  I only need an extra month or two as I will use it for the Unibet Open in Bucharest when I get back.

Thanks

Simon 

Managed to win a package and flying out early on Tuesday.  @Andy-UnibetIt says I will be contacted within 3 business days. Is there a contact e-mail address you could PM me in case I don't hear anything as obviously dates are tight? Thanks.

Welcome 'back' David.

9 hours ago, Andy-Unibet said:

@sgriff https://www.unibet.com/promotions/poker-promotions/poker-live-events has the dates for the hotel stays for the events in the UDSO tab.

Apologies - my bad. I had forgotten that the details included the hotel dates.

9 hours ago, Andy-Unibet said:

I've checked with the the DSO team and you'd be able to attend Malta if you won on Sunday.

Excellent news. Thanks for checking that Andy.  Last chance saloon it is then.

The lobby states that the package for the above can be taken for Malta. But given that the festival starts a couple of days later is that definitely the case for this Sunday?
Also does anyone know what days the hotel package are for?

Good to see Unibet supporting the Malta Poker Festival.  The package includes a satellite to the main event on 28/4. I'm confused why this is included when the package already includes a main event seat. What would happen if I qualified as the next day would be the final day for qualifiers yet I'd then have 2 bullets?  Could I cash the 2nd bullet? Alternatively, if I arrived earlier in the week could I play my qualifier earlier than the 28th which is stated as there are satellites earlier in the week?

Finally, is there a set day for playing the main event with the main event entry included in the package or could I arrive earlier (and stay somewhere else initially or extend the hotel stay if allowed) and play a day 1 earlier in the week which would free me up for  playing in the other events if I didn't make day 2?

Lots of questions. Just trying to get my head around how the package works before I book my flights (I'll be going anyway even if I miss out on the package).

Apologies if this has been covered already and I've missed it, but is there any reason why new avatars are not being added each month?  It is a fun part of the Unibet experience and this has dropped off for a while now, apart from the occasional promotional one.  I don't know if Unibet can track which avatars are being used, but maybe drop the lesser used ones if space needs to be freed up?

Key thing for me is to continue giving estimates for tournament duration.  Knowing which ones will fit into the amount of time I have is really helpful.  

Here are some photos that @Kris-Unibettook with my camera at the start.  Thanks for organising this and thanks Unibet in general for a great 5 days.

Count me in!

Ignore me - I've just realised we will be home by then.  😂

Hi

I have a €250 supermoon ticket that expires in 18 days.  However, I can't register for the tournament on 7th August as I will be in London for my wife's birthday that weekend. Any chance of an extension?

Ah, I did wonder why my location was not recognised.  It was fine 30 seconds later so I didn't worry about it at the time. I hope you fight off these idiots soon.

@Andy-Unibet

Some of my tickets expired when I was away. Any chance of extending them as I am back now?

Hi 

I have a number of tickets that expire in the next 14 days but I will be abroad for the next 2 weeks and will be unable to use them. Any chance of an extension so I can use them when I get back.

Thanks

Hi

Tonight's tournament was closed when I went to late register.  At that stage it was level 9, but the tournament details states that late registration ends after level 12 so  it closed at least 4 levels early, possibly more. Any idea of the reason?

Hi

I have a ticket that expires in under 25 days.  I had intended to play the final on 1st May (first Sunday of the month) but I can see from the lobby it has moved from the first Sunday of the month to the following week.  Unfortunately, I am playing a live event that weekend and have already paid for the hotel in the belief that the Supermoon would be running on the first Sunday of the month ie the week before.  Any chance you can extend the expiry date?

Thanks

23 hours ago, Andy-Unibet said:

Sorted the tickets for you @sgriff

The next Supermoon will be part of the upcoming UOS which is why it's not in the client yet.

Thanks @Andy-Unibet

@Jami-Unibet Whoops I missed the '2' off.  I meant €250 tickets rather than €50 tickets 😊

I've 2 tickets that are expiring in <9 days and <26 days but there is no tournament open for registration. Any chance of extending the expiry dates?

Thanks

On 3/9/2022 at 7:26 AM, Andy-Unibet said:

https://www.unibet.com/promotions/poker-promotions/poker-live-events

I saw that @Andy-Unibetbut couldn’t see any mention of the Unibet Open. I’ve been earning tickets to play the Unibet Open but still no sign of any events even though other tours are up and running. It’s nice to have an option to use the tickets elsewhere but it was the Unibet Open that I was aiming for when earning the tickets. When can we expect to hear about dates for the Unibet Open?

Thanks

Any update or when we can expect to receive an update?