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FunckyFish

Group: Full House
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Posts posted by FunckyFish

  1. Hi @BlueBilly83 

    These are the rules at Unibet. If you bet on match odds on tennis and one set is played they will settle the winner the player who will advance to next round. It's not something new, there are a lot of bookmakers that are using same rule. Indeed also other bookmakers are voiding all the bets if a player is retiring. If of this bet it was bad for you, on other bets it can be good.

    If you placed the bet exctly when the set finished and right away the player retired...I mus say you are very unlucky...

    Terms that apply as mentioned are 28.2:

    "2) “Match” bet offers are based on the general principle of tournament progress or tournament win,
    depending on which phase of the competition the match refers to. The player/team progressing to the
    next round or winning the tournament is to be considered as the winner of the bet regardless of match
    duration, withdrawals, disqualifications, etc. These bets require at least one set to be completed for bets
    to stand."

    Just added the terms that back @FunckyFish 's explanation - Ray-Unibet

    • Like 2
  2. So if the 3rd party stats provider doesn't respond to your provider what will happen? How much I must wait?

    I know I've placed the bet at Unibet and I put here all the evidence about two things: 1. my bet wasn't placed at 20-22 and the real score was 21-21 .2. the sequence of points (I didn't had a bet on points but I am sure you had other customers and you saw how your provider settled them...)

    On the second part your provider confirmed it...but on first part which without it the second part would be fake...no confirmation. Why? Because I had a bet?

    I've put the videos from score 14-18. I have also other two videos with first part of the set but there it was nothing to show.

    Really there is nobody at Unibet that can look at the videos to see that the score was 21-21 at the timeout and to watch the videos with my full explications?

    Sorry, but It's very hard to believe this...

    3 times your provider confirmed score 21-21 at timeout which is not possible!

     

  3. I hope today is the day @RayL 

    It's my first problem at Unibet in 10 years and as I said it's very easy to resolve it after i posted the video and what happened point by point. To confirm my sequece of points at 22-22 but to not say also that this sequece it wasn't possible at 20-21 at TO...

  4. Mate, it's not only the video scoreboard (which also in this videos have some problems)...you can see in the video the official scoreboard (near the second referee where officials are updating it) + it's easy to count points right? And here it was a key moment exactly at a TO...so you know how many points are until the end of set in the video...and the set cannot end 25-24...

  5. Omg, really is embarrassing what answers i get....If I make a poll in the community 100% will be on my side.

    So if you say the score at to was 20-21...how the hell the set finished? I put the points at 20-21 after that to

    20-22

    21-22

    22-22

    22-23

    23-23

    24-24

    25-24

    Match finished at 25-24??????????

    Only 8 points played after that TO ....you don't need to be a volleyball expert...just count the points

    Probably they received the new sequence from the live score provider...but they didn't saw why the sequence changed? So at 20-21 at TO it's first sequence of points like i said above...which of course is wrong.

    Where is a point?

    I said the score 21-21 it is also on the official scoreboard down in the middle...you can stop at 6.56 in first video?

    Did anybody watched the video?

    So how to say you had the wrong sequence after 22-22...but to explain that the old sequence is good and set finished 25-24? 

    Edit by Jeppe-Unibet: Removed unnecessary comment on traders.

  6. I didn't said something bad about you, I know you can help, that's why I wrote here insteed on writing to support because I don't trust them, only robots. I am mad on your provider because if a customer claims something about a wrong score you must go and check for real...not only check how you had the score and that's it..."for sure we are good"...Since i saw on the tournament website that there is no play by play score, I knew that the only way I can have a chance is the video and I stayed at 5 in the morning to search the video, after a program to record it and record it. I gave earlier an example at one of your competitors with a tennis point...unfortunatelly no difference also here since I had to upload videos to prove that I am right. It's like the company stays in 100 euro and hopes that you cannot bring proves...

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