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MarcoV

Former Unibet Employee
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Posts posted by MarcoV

  1. Tuesday is a great day to be at work, as we get the chance to offer some of the active community members a little extra something :) Last week was all about being online, so if you've logged in to your community account and stayed online for 20 minutes or more, you have earned yourself a ticket to the €250 commuinty freeroll taking place this Saturday (20th of August) at 20:00 CET. As always, there'll be a €10 bounty on Stubbe, Jeppe and myself. 

    To avoid sit outs, the members on the following list will be credited a ticket at 18:00 CET on Saturday - please note that if you aren't on the below list, we won't be able to credit a ticket for you:

    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    

    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    
    

    • Like 28
  2. At Unibet we have general limits on all bets - just as all other bookmakers do. These limits are crucial to our business to help us manage liabilities and offer customers the best possible prices.

    The general limits on the most popular sports are very high and the vast majority of customers will never reach a maximum bet stake alert. If you at some point are faced with hitting a maximum bet stake limit, you always have the option to send the full bet amount requested for manual approval.

    • Like 2

  3. C.28.2 
    “Match” bet offers are based on the general principle of tournament progress or tournament win, depending on which phase of the competition the match refersto. The player/team progressing to the next round or winning the tournament is to be considered as the winner of the bet regardless of match duration, withdrawals, disqualifications, etc. These bets require at least one set to be completed for bets to stand.

    Let’s say you place a bet on Rafael Nadal to win against Andy Murray. During 6th game of the first set Murray gets an injury which unfortunately leaves him with no other choice than to forfeit the match. In this scenario, we’ll void any match bet offers, since Murray withdrew from the match during first set. Nadal was already leading 4-1 in first set, having a good chance to win the first set and the match. We understand it may be frustrating to bet on a player that is most likely to win the match, but because the first set wasn’t finished, your bet ends up getting voided. It’s indeed a relevant argument that Nadal was about to win the first set and more important actually won the match, but the rule states that we void any match bet if the first set isn’t completed.
    On the other hand, we’ve also received complaints in the past from customers betting on a player that gets an injury after the first set is finished, which leads to a valid bet (lost). You might feel that the settlement is unfair, now that your player didn’t lose in a proper manner as the match wasn’t played to the end.
    The rule for settling a bet on this kind of tennis match variates for each bookmaker. Some bookmakers void all bets in any situation where a player forfeits a match, regardless if the first set has finished or not. Other bookmakers remain all bets as valid, as long is the first ball is served.
    After several evaluations Unibet has set the line for voiding bets at the end of first set as we believe this rule favours both sides as much as possible. We think that the match has to be played to a certain extent in order to settle bets properly even though a player gets an injury. Unfortunately we’ll never be able to satisfy all customers in tennis matches where a player gets an injury, since there are good arguments on both voiding all bets as well as settling all bets validly.

     

    • Like 4
  4. 

    As  and  mentioned, you need to loose €20 or more in order to receive the tickets. I can confirm that you didn't fulfil this requirement last week :smileysad:

    I've sent you an email with further details.

    • Like 2

  5. @seba1cmc wrote:

    Is there anywhere I can see how all these badges that they look and what is related to???


    @seba1cmc

    @testuser1 replied to this question on the previous page in this thread :smileyhappy:

    @MoreTBC wrote:

    Is there a page that shows all the available badges? Like you have for the Achievements in the poker client.:

    Stubbe-Unibet: No, we've decided to keep this a secret. In total there's currently 131 badges that can be earned. About half of the badges are manually awarded; when you win a community tournament/promotion, become user of the month

    If you hold the cursor on a badge, there'll be a short description of the reason you earned it.

    • Like 2
  6. Signing up on the community is easy, if you already have a Unibet account 😃 
    All you have to do is follow these couple of steps:

    1.  Click on the sign-in button in the right side of the page.
      r1.thumb.PNG.062092b4274c9b7738ec8dc4a9c57b07.PNG

    2. Type in your Unibet username and password.
      r2.PNG.f9d64f9d55c757266fe34a76466cc60a.PNG

    3. Once you've logged in with your Unibet credentials, you'll be re-directed back to the community-site - here you need to choose a Community Alias, accept terms and conditions and set the time zone accordingly.
       r3.thumb.PNG.d4c8a8ff5c4cf857852c5628959c0757.PNG

     If you've got any issues with registration, please drop us an email at contact@unibetcommunity.com

    • Like 11
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