FeelsBadMan

With the help of @GR1ZZL3R's video I think with around 90% certainty we have figured out what is going on. Seems like the names and avatars get revealed the moment the SB is missing due to the person that was BB previously busting or sitting out or leaving the table as you can see in the bottom table of my video, and in @GR1ZZL3R's video and I had one more example where a 3 handed table turned into 2 handed which was likely the same scenario. 

Kinda smells like when the SB is missing it goes on a branch of the server code that either has not been updated to included the hidden avatars part of the code or just switches the boolean that deals with that for some reason. (100% it's server code because otherwise the client doesn't even receive any identifying information about the players)

It's very likely that this has nothing to do with you sitting out or with the time you sitout, the sitting out just increases the probability of encountering the bug due to having the avatars hidden for longer. It also seems like a low prio bug because it can't be reproduced intentionally, it just happens as a result of specific table actions out of your control.

Added logs in the hidden section with the unaffected tables filtered out, even though I don't think the logs reveal anything extra than what I have described. You can see at 14:14:38 the hidden players switching to visible players.

To be clear, yes the page doesn't need to fully load, but it does need to make a connection and you can't know if it has until it does load, or by going to the website and checking if the connection has been disconnected 😄

In general though, I would expect most people to close the client after they received the "You're logged out" message, why would they ever click the checkmark, the checkmark doesn't close the software, so it's the obvious point where one would close it. Not sure why it even needs any human interaction and doesn't trigger the next step on its own instead of having this message. 

17 minutes ago, Livertool said:

Don't know what is up with this promo, got nowhere near black belt yet again ticket received? Kind of bummer for those that actually achive it.

https://unibetpoker.com/event/banzai-black-belt

Have you played at all before you opened these tables? Are you sure you haven't played at the affected table recently (within the ratholing time interval, however much that is)?

Cause if I join a table, play a hand, leave it, and then open a table, I get sat back at the same table and I can see all the players immediately (if someone didn't take my seat to fill up the table). Now technically you could exploit this, by playing an orbit at all the tables and then rejoin them from time to time to see if any target has joined. But ultimately the whole thing is kind of a gimmick anyway 🤷‍♂️

Sounds like it not working was the bug, cause password managers are the recommended way to log in, ideally with a master password or some other authentication method. 

I assume Unibet only removed autologin stuff due to compliance issues, cause they get stored in a cookie in plain text, and there's a war on cookies, for good reason. But you can store your own password in any password manager you want, including google autofill 👍

That's what I thought as well from the notifications, 2 tickets from 2 missions, mission 1 gets completed, you get the ticket, mission 2 starts, then after the next hand is finished mission 2 sees that you're black belt and also completes and gives you another ticket. It's just another scheduling mistake 😄

And it triggering also for Sensei is normal, always has been the case, and it's in the promo description too.

Can confirm that the "You're logged out" message is a lie/misleading on both desktop and Android. The Auth token is not invalidated at that point, but only after the logout page fully loads after you get past this pointless intermediary screen. 

Ideally the Auth token would get invalidated by the server after a SEND: {"action":"logout"} gets sent and take it all out of your hands, but I don't think that's possible because of the separation between the Relax services and the Kindred auth service. So likely nothing will change with this, just press the checkmark and wait for it to load. 

To be fair, it's not a complete lie, you have been logged out from the relax services by that point, just the Kindred Auth token is still active.

IMO this should be a pretty easy one to fix, as @Phlo23 already described, the rebuy component seems to be missing a trigger when trying to rebuy, to update that component with the current rebuy value, so it gets stuck in whatever state it was after the last update it might have had (which might have happened when buying into a table, or by resizing a table which refreshes everything etc). And since Traditional cash game tables already have the logic to deal with this, I assume you could just use the exact same logic here.

Relax should change the link in the client to the new one mentioned by @Purps, should be super quick, and Kindred should change all the links that go to messages to the new one, instead of just relying on that 301 redirect, which right now is giving me 401 unauthorized.

Also just so this doesn't cause a mistake, should probably just change the &redirect in the in client messages deeplink from &redirect=%2Fmyaccount%2Fmymessages to &redirect=%2Fmyaccount%2Fmydetails%2Fmymessages  , maybe test it as well to see if it works 😅

19 minutes ago, Livertool said:

 

For me go back button is there. 

 

I'm talking about the phone back button or gesture. So you can't get stuck even if the page gets shifted. 

They should send you back to the main login screen when you press the back button or gesture while on the forgot password screen or on the select language screen , it currently does not do that even on android, 2 backs just asks you if you want to quit the app. Should be a really easy one to implement IMO. 

Pinned tournaments are pinned at the top, but there's a lot more than 3 on the rotation, otherwise you would end up with finished tournaments at the top of the list or other useless pins.

Can confirm I have the same issue with 2€ extreme, doesn't work for extreme just for traditional, but don't have the issue with 0.2€ extreme or 5€ extreme. Missing tag I guess. Might be more mistagged ones out there 🤷‍♂️

@Phlo23's steps to reproduce it are spot on, have reproduced it in classic cashgames so it's not just a banzai bug

Reproduced it easily by doing what @Rushbie said, scrolling over the filters, also seems to do the same if you scroll over the footer icons like dashboard and promos and settings, sometimes it can take a while to reproduce and sometimes you can reproduce it 20 times in a row, so be patient while testing. Kinda smells like some onmouseover stuff might be causing issues or overscroll stuff. Looks like these kind of scroll issues are not uncommon for mobile development, but a lot of different possible solutions, GL 😅

Added logs and a video combined with the logs and new observations to the original report.

Pretty sure this is just the rule in general, it's just really really unimaginably hard to have the exact same chips as another bustout in anything other than a flip, will still happen, but super rare. Also the idea that there's just a single pot winner and everyone else if same chip count is decided by another rule, like position or whatever, is also pretty common across other sites, which is weird cause it does cause confusion for no reason. Of course it's just a lottery, you register and you get a final result, so it shouldn't matter, just looks weird.

still busted here, but works in local language 

Same here, no issues on desktop client and mobile.

Just in case someone overfocuses on the infobox like I did, it's not just the infobox that is missing, everything is missing, buyin, blinds, number of players, top stacks, all the text is gone.

And the buyin dialogue on the table 

And all the buttons 

Mobile Web as well:

Could this be due to the fact that you were being moved to another table? It's a strange situation where you're kind of in limbo, where does it even send the gif, the old table that was broken? The new table where you didn't even appear yet? Who can even see it? 😄 

I feel like the bigger issue that is displayed here is the process of moving tables, which sometimes doesn't even show a notification as mentioned by another report, just a frozen table, it did show one now however, but I still think it would feel a lot less weird and frozen if it just displayed you at your new table as soon as it moves you for both the table and yourself, and not at the start of the next hand. Maybe it's too difficult of a thing to change, but feels so weird to have the table frozen, sometimes even for minutes, especially with the history of tables freezing for more buggy reasons.

3 minutes ago, Livertool said:

Same on mobile app too.

 There it's even more important to have it load fast, as you usually only have a few seconds to see what you wanna see before another action pops up in front of it.  

Same here, this is new, the list used to stay where you left it. This is happening for the Texas hold'em cashgames too, not only the promo PLO games, and also in landscape mode. I assume it's jumping back every time an update to the cashgame list is received.

Motorola, Android 12

Later Edit: Looks like it's not jumping back to the top on every update, it's jumping back to the stake you last had selected when you exited the app the previous time. 

Also this issue has made something obvious again, why does there have to be so much empty space with so much vertical screen realestate, while the list of stakes is mostly hidden. Could easily show the entire list, even in landscape but especially in portrait, and instead of the selection being what's centered, have the selection be what you click Just like on desktop. Could keep the dragging mechanic too as future proofing in case 10 more stakes get added, but start the list at the top of the container, like so: