dcaney Posted January 2 Share Posted January 2 First time doing this but I had Mason Greenwood under 3.5 shots and he got sent off with 20 minutes to go, he only had 2 shots. they’ve voided the bet, that can’t be correct can it? Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted January 2 Share Posted January 2 Welcome to the community, @dcaney! I don't believe that is correct, no. At least to my knowledge, prematch bets on shot count just require the player to start the game. I'd advise you to reach out to live chat support and then they can create a case with the traders: UK: https://unibet-uk.custhelp.com/app/chat/chat_launch International: https://unibet-int.custhelp.com/app/chat/chat_launch NB I exclusively work with poker, so I can't say for sure whether the above is correct. Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
dcaney Posted January 2 Author Share Posted January 2 Thank you! I thought as much and live chat have just told me I’d receive an email but no timeframe Link to comment Share on other sites More sharing options...
Solution Stubbe-Unibet Posted January 2 Solution Share Posted January 2 Can see you got it sorted 🙂 and congrats with the winnings. Just for anyone else reading this thread in the future: the traders will usually review such a case within a couple hours, if it's a weekday and not a niche sport. However, it can take longer, and CS aren't able to speed things up for you. Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
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