Pkrking Posted December 20, 2023 Share Posted December 20, 2023 I opened account month ago and through a promo of $5 buy in I won tournament for a 25$ ticket however I was working for few weeks away didn't have time logged back in and it's vanished? Surely they can't just take away the ticket won legitimately? Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted December 20, 2023 Share Posted December 20, 2023 @Pkrking, welcome to the community! As on all other poker sites, our tournament tickets need an expiry date, both for planning and accounting reasons. As you're currently at 597% rakeback, I'm afraid I can't justify a goodwill of an additional €25 😞 I'm in a Christmas mood though, so I'll give you 500bp (€5 value) just this once 🎁 Good luck at the tables! Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Pkrking Posted December 20, 2023 Author Share Posted December 20, 2023 4 hours ago, Stubbe-Unibet said: @Pkrking, welcome to the community! As on all other poker sites, our tournament tickets need an expiry date, both for planning and accounting reasons. As you're currently at 597% rakeback, I'm afraid I can't justify a goodwill of an additional €25 😞 I'm in a Christmas mood though, so I'll give you 500bp (€5 value) just this once 🎁 Good luck at the tables! When will this be activated and thanks for the gift. Although still feel it's not great when you spend hours winning a tournament of hundreds for that ticket to just disappear although I understand certain tickets would require what you implied but it was an open ticket to Any $25 dollar tournament and they run consistently Link to comment Share on other sites More sharing options...
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