your endboss Posted December 5, 2023 Share Posted December 5, 2023 Hello! My problem is i have skrill in eur and after every depo/cashout convert currency is for free and I lost money. Is it possible to change my account currency or i can close account and open the second one in EURO currency? Greetings;) Link to comment Share on other sites More sharing options...
Purps Posted December 6, 2023 Share Posted December 6, 2023 @your endboss From what I remember they are not very willing to do these changes, but it's been a while since I saw this kind of request the last time, so maybe things have changed. Either way, it's not something that you can do through the community, but you rather have to contact support about it and see if they are willing to assist. You can reach Live Chat Support from the following link: https://unibet-int.custhelp.com/app/chat/chat_launch Good luck Link to comment Share on other sites More sharing options...
your endboss Posted December 6, 2023 Author Share Posted December 6, 2023 Yeah but support and especially live chat support really don't understand poker things. I think it's more for placing bets things. I also saw this topic that somebody from this forum told it's possible but the new account will be automatic block and he will unblock it. That's why I need confirmation and consent Link to comment Share on other sites More sharing options...
Purps Posted December 6, 2023 Share Posted December 6, 2023 Hmmmm it's not exactly a poker related thing which currency your Unibet main account is set to use. Maybe @Stubbe-Unibet knows if these currency changes are made nowadays? Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted December 6, 2023 Share Posted December 6, 2023 Can't help here, sorry Please reach out to live chat support, as this isn't poker related. I'm not even aware of the process in this case, but believe you would indeed need a new account Also note that there's nothing lost with the currency exchange done inside the client; your balance in local currency won't change. Of course, if the Euro becomes stronger, you'll get less Euro for your local currency. 2 Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
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