HelloThere Posted May 30, 2023 Share Posted May 30, 2023 Hi there I logged in and played this morning an hour ago. I just tried to acces the poker client again from same location (UK), same computer, nothing else has changed and am getting the message "Unable to Verify Location' Access Denied" Clicked green tick to 'Retry" and same issue. It will not let me log in. I have no VPN or any other software that could confuse. Link to comment Share on other sites More sharing options...
HelloThere Posted May 30, 2023 Author Share Posted May 30, 2023 To confirm, the client version number is v3.27.0 Link to comment Share on other sites More sharing options...
Insideman Posted May 30, 2023 Share Posted May 30, 2023 (edited) I am currently working through the same issue. This is my first time on the new client so I wasn't sure if it was a requirement to turn location on from Windows (which is off by default for privacy reasons). I turned location from Windows on and restarted, but the issue is the same. I am also in the UK. I think it's probably just a server side issue. I think I've seen this error before. Edit: I also tried the browser app and the error is the same. Edited May 30, 2023 by Insideman Additional info Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted May 30, 2023 Share Posted May 30, 2023 We had a small server hickup lasting about 5-10 minutes. Should be back to normal now. Let me know if you still have issues! Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
judderman Posted May 30, 2023 Share Posted May 30, 2023 back in now, though logon takes you to a text page to choose Country, not the pretty flags! Is this related to the client asking for the Country every time you start it, rather than caching that information ? Link to comment Share on other sites More sharing options...
judderman Posted May 30, 2023 Share Posted May 30, 2023 Then the client closed and we are back again with the "Unable to Verify Location' Access Declined" Link to comment Share on other sites More sharing options...
Nahkahuilu Posted May 30, 2023 Share Posted May 30, 2023 (edited) What is this?Starts just after latest update.... Edited May 30, 2023 by Nahkahuilu Link to comment Share on other sites More sharing options...
Insideman Posted May 30, 2023 Share Posted May 30, 2023 (edited) The issue is persistent for me as well. Edited May 30, 2023 by Insideman Link to comment Share on other sites More sharing options...
HelloThere Posted May 30, 2023 Author Share Posted May 30, 2023 Issue still persistent for me too. Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted May 30, 2023 Share Posted May 30, 2023 Looks like the ISP we use in Malta is carrying out some maintenance, which could last several more hours. For now it seems to only affect part of the traffic; specific ISPs Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
judderman Posted May 30, 2023 Share Posted May 30, 2023 thanks for the update Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted May 30, 2023 Share Posted May 30, 2023 Should be working again now (at least it is for most of those that had the issue earlier) Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Costelpnk Posted April 23 Share Posted April 23 The issue it's back again Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted April 23 Share Posted April 23 22 minutes ago, Costelpnk said: The issue it's back again Monthly server and software update today 🙂 Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Livertool Posted April 23 Share Posted April 23 Does update usually delete history of tournys? Not a biggie, just wanted to check results of yesterdays bullet but nowhere to be seen anymore. Not in my registered or finding bullet at lobby. Link to comment Share on other sites More sharing options...
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