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mugmaster200

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9 minutes ago, mugmaster200 said:

The new table alert and the lobby countdown seem to be out of sync, lots of people might try and wait for last 5 mins from table alert not realising theres another hour to go

Two more hours actually.

Thanks for this @mugmaster200👍

I was gonna have a couple attemps at it based on the counter on the table 😩

Edited by Purps
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The table counter is not supposed to show when the value is greater than 60 minutes 😕 

Reported this one the minute the promo started but it's not one we can fix today, unfortunately. It will only impact the 1000x, which we won't have again for a while (plenty of them during the knockout stage), so it'll definitely be fixed for the next time this could be an issue.

We haven't decided what to do yet, in terms of potential compensation. Will update you here tomorrow morning most likely

Check the latest poker release notes. Have a look at our poker promotions

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Nice one!

We have refunded all buyins - yes, you read that right: not loses but buyins - during the first two hours of the countdown. Even though the banner was showing the correct countdown, the table counter did not. 

This issue will not affect any of the future jackpots, as it's only impacting 1000x, and we'll fix the issue before the next of those will run

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Check the latest poker release notes. Have a look at our poker promotions

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Cat Wow GIF

4 minutes ago, Stubbe-Unibet said:

Nice one!

We have refunded all buyins - yes, you read that right: not loses but buyins - during the first two hours of the countdown. Even though the banner was showing the correct countdown, the table counter did not. 

This issue will not affect any of the future jackpots, as it's only impacting 1000x, and we'll fix the issue before the next of those will run

 

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