I didn't play Sit & Go 25€ and didn't got my money back

[AtoM_PT]

Hey, today at 20:34 I was going to play a Sit & Go 25€ with 2 Players and my game closed, I never got the money back and couldn't play the game which is unfair.

 

[GN1991]

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@AtoM_PT wrote:

Hey, today at 20:34 I was going to play a Sit & Go 25€ with 2 Players and my game closed, I never got the money back and couldn't play the game which is unfair.

 

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@ReCorpH 

[AtoM_PT]

@ReCorpH

[Jami-Unibet]

Hey @AtoM_PT!

Apologies for the late reply. I've refunded you the buy in of the SNG as bonuspoints, I can see that you managed to get back in the game towards the end, but your stack was already decimated by the blinds. Hope this solution is good. :)

[AtoM_PT]

Hey I buyed the wrong option I think, I redeem the 25€ Bonus when I was supposed to buy the ticket, how do i use the money now ?

[AtoM_PT]

Is there any way you remove the 25€ bonus and give me the SNG ticket ? I made a mistake :\

[Jami-Unibet]

Hey,

I'll expire the bonus and credit the bonuspoints back. :)

[Jami-Unibet]

Done now. :)

[AtoM_PT]

Thank you so much Sir, have a good day :)