AtoM_PT Posted June 16, 2020 Posted June 16, 2020 Hey, today at 20:34 I was going to play a Sit & Go 25€ with 2 Players and my game closed, I never got the money back and couldn't play the game which is unfair.
GN1991 Posted June 16, 2020 Posted June 16, 2020 @AtoM_PT wrote: Hey, today at 20:34 I was going to play a Sit & Go 25€ with 2 Players and my game closed, I never got the money back and couldn't play the game which is unfair. @ReCorpH
Jami-Unibet Posted June 21, 2020 Posted June 21, 2020 Hey @AtoM_PT!Apologies for the late reply. I've refunded you the buy in of the SNG as bonuspoints, I can see that you managed to get back in the game towards the end, but your stack was already decimated by the blinds. Hope this solution is good. :) Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts?
AtoM_PT Posted June 21, 2020 Author Posted June 21, 2020 Hey I buyed the wrong option I think, I redeem the 25€ Bonus when I was supposed to buy the ticket, how do i use the money now ?
AtoM_PT Posted June 21, 2020 Author Posted June 21, 2020 Is there any way you remove the 25€ bonus and give me the SNG ticket ? I made a mistake :\
Jami-Unibet Posted June 21, 2020 Posted June 21, 2020 Hey,I'll expire the bonus and credit the bonuspoints back. :) 1 Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts?
Jami-Unibet Posted June 21, 2020 Posted June 21, 2020 Done now. :) 1 Satisfied with the community? | Read our guidelines? | Meet the team | Seen our latest blog posts?
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