ImProSpin Posted February 9, 2020 Share Posted February 9, 2020 Hi there promotioms bingo Kid week 1I wagered more then 50€ Bingo the kid but i still dont get my voucher in terms delay was 48h always happing something with bingo too me https://fr.unibet.be/promotions/casino-promotions/bingothekidwk1 Link to comment Share on other sites More sharing options...
RayL Posted February 9, 2020 Share Posted February 9, 2020 Hi @ImProSpin thanks for contacting us, I'm looking into it and will update you as soon as I got to the bottom of it. Might only be tomorrow though, hang in there. /Ray Former Community Moderator Link to comment Share on other sites More sharing options...
Krists-Unibet Posted February 10, 2020 Share Posted February 10, 2020 Hi @ImProSpin,the game is available from both - casino and bingo tabs, in order to qualify for this promotion you had to opt-in and play from casino tab, as the promotional link you provided directs to casino promotions. I have checked your game history and I see that you have wagered the needed amount (from bingo) I apologize if this has caused any confusion for you, I have added a €10 bingo voucher to your account. Next time you'll log in, it will be waiting for you there, have fun! P.S don't forget that week 2 has started! Link to comment Share on other sites More sharing options...
ImProSpin Posted February 10, 2020 Author Share Posted February 10, 2020 Thanks you @Krists-Unibet Can you look too why i cant reply or start topic section poker forum and section casino too 1 Link to comment Share on other sites More sharing options...
ImProSpin Posted February 15, 2020 Author Share Posted February 15, 2020 Hi there i have another problem i playing a bingo a lot then my whell its full then i need just play litle bit then i get my whell free spiin but notting and when i refresh site this say i have more to full my whell to get spin in whell how its calculated Link to comment Share on other sites More sharing options...
Krists-Unibet Posted February 17, 2020 Share Posted February 17, 2020 Hey @ImProSpin,Most probably you've faced something similar as mentioned here Our provider has confirmed that works have begun as we speak and it will be fixed in no time! Link to comment Share on other sites More sharing options...
ImProSpin Posted February 17, 2020 Author Share Posted February 17, 2020 @Krists-Unibet Hi Yes i thinking thats this what happend to me no 1 but a lot time i play bingo on mobile and thats always was happening in mobile when you think reel spin its full then play little bit notting happening and when you refresh thats say you need more to play Link to comment Share on other sites More sharing options...
ImProSpin Posted February 24, 2020 Author Share Posted February 24, 2020 @Krists-Unibet I think its not fixed yet the same think happening today i make scAnd when i refresh site its like this Link to comment Share on other sites More sharing options...
ImProSpin Posted February 24, 2020 Author Share Posted February 24, 2020 And this happening again you think you need to play little more then when i resfresh the same problem you nedd fix it its very nervous Then refresh I think thats no one will be believe thats i make the sc Link to comment Share on other sites More sharing options...
Krists-Unibet Posted February 24, 2020 Share Posted February 24, 2020 Hi @ImProSpin ,Thank you very much for the screenshots, honestly the best thing you could do. I have forwarded them with the bug ticket for our provider, this should help them to fix the issue even faster. The more information we can collect and provide, the faster it can be reproduced and resolved! Due to the experienced incident, I have issued a €25 bingo voucher to your account so you can still continue to hit the lines in our favorite bingo! Link to comment Share on other sites More sharing options...
ImProSpin Posted February 24, 2020 Author Share Posted February 24, 2020 Hi @Krists-Unibet Yep i make sccrenshots because then you can understand whats up there Look you think just need to play little more then you get your spin but nothings happening end when you refresh you look that still need a lott then you are nervous and a lot thinks happening in your brain thats not just for me but its for all players unibet the better thinks itsfixed it ASAP Last time you say thats will be fixed but no one take care of this i make sc for understanding whats going on that's happening a lot time but i think this time will be the last infused . Btw thanks for voucher andfor no open new thread whats will be with room bingovile it will be back or was just for promos thanks a lot @Krists-Unibet Link to comment Share on other sites More sharing options...
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