Markopolo Posted July 9, 2019 Share Posted July 9, 2019 My friend won a ticket on yeterdays UK Tour final. He already received the confirmation mail, however there he also received a €250 UK Tour ticket, expiring in an houCan you please let us know where this ticket can be used for?Thanks in advance Link to comment Share on other sites More sharing options...
RayL Posted July 9, 2019 Share Posted July 9, 2019 Hi @Markopolo, the ticket that appears on a player's account is just a placeholder so we get a notification to register the player to the live event basically it can't be used for any online tournament. We can check this a bit more in detail though, can you please PM me your friend's e-mail address or let him know to PM me personally? /Ray 1 Former Community Moderator Link to comment Share on other sites More sharing options...
Markopolo Posted July 9, 2019 Author Share Posted July 9, 2019 Thanks Ray-Unibet for the heads up!I already asked him to reply to the mail he received from Unibet regarding the UK Tour Seat.In the meantime I will also PM his mail address.Appreciate your help! Link to comment Share on other sites More sharing options...
Patric-Unibet Posted July 10, 2019 Share Posted July 10, 2019 Hey,I can just confirm what @RayL said: it is a placeholder ticket and as the name of the ticket says it is the UK tour seat that he won worth 250 EUR (220 GBP). The remaining value of the ticket (500 EUR - 220 GBP seat) has already been added to the account for travel expenses.Thanks 1 Link to comment Share on other sites More sharing options...
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