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LynxLynx Rank 2
Rank 2

Hi guys,

Does the poker app work on your mojave? (new mac operating system)

I canno't get it to work, i re installed the program and everything.

//thanks 

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23 REPLIES 23
RubberBanditHrs Rank 10
Rank 10

Glad I'm not the only one having the problem!

I updated to Mojave on Tuesday and the client was working fine until Wednesday night but broke when the Unibet update was pushed. The client either hangs when it opens (and you have to force a quit) or it passes the splash screen but doesn't bring up the login boxes:

Untitled.jpg

I've tried cleaning the Caches directory and reinstalling but this doesn't resolve the issue.

Here's the log:

*** Logging started
[27-09-2018 22:18:21] Unibet Poker 2.22.0.2.22.0
OS : OS X Version 10.14 (Build 18A391)
GPU vendor : Intel Inc.
GPU model : Intel HD Graphics 4000 OpenGL Engine
GPU driver : 4.1
Max texture size: 16384
[27-09-2018 22:18:21] Initializing startup module...
[27-09-2018 22:18:21] Startup file parsed
[27-09-2018 22:18:21] CoherentUI Initialized
[27-09-2018 22:18:21] Casino in Poker service initialized
[27-09-2018 22:18:21] Startup resources requested
[27-09-2018 22:18:21] Loading common assets ...
[27-09-2018 22:18:21] [CASsetsManager] Texture Atlas atlas_poker_startup successfully loaded. Q: 0
[27-09-2018 22:18:21] [CASsetsManager] Texture Atlas poker_loading_screen_animation successfully loaded. Q: 0
[27-09-2018 22:18:21] Common assets loading completed
[27-09-2018 22:18:21] Layout created
[27-09-2018 22:18:21] Reading cached settings ...
[27-09-2018 22:18:21] Initializing remote assets...
[27-09-2018 22:18:22] [CASsetsManager] Texture avatar_500.png successfully loaded. Q: 1
[27-09-2018 22:18:22] Initializing lobby...
[27-09-2018 22:18:22] [CASsetsManager] Texture Atlas atlas_poker_common successfully loaded. Q: 2
[27-09-2018 22:18:22] [CASsetsManager] Texture Atlas atlas_cards1 successfully loaded. Q: 2
[27-09-2018 22:18:22] [CASsetsManager] Texture Atlas atlas_4color_cards1 successfully loaded. Q: 2
[27-09-2018 22:18:22] [CASsetsManager] Texture Atlas atlas_simple_cards1 successfully loaded. Q: 2
[27-09-2018 22:18:23] Lobby connected
[27-09-2018 22:18:23] Lobby loaded

 

Hopefully a fix will be provided soon!

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Evilsm1le Rank 7
Rank 7

I've got the same problem since the Unibet update, but the browser mode works properly. Obviously its unplayable because you can't run tables next to each other...
Please let me know if you found a solution.

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RubberBanditHrs Rank 10
Rank 10

Sorry haven't found a solution yet Sad

I'd assumed that the Unibet client would have been tested against Mojave considering Apple made it public at the end of June. 

As you mentioned, the web client doesn't seem to allow for multi-tabling so I'm having to play elsewhere until a fix is found.

With any luck they'll sort it early next week Thumbs Up

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Moderator
Moderator

Hi Guys @LynxLynx@RubberBanditHrs@Evilsm1le.

We have reached out to our provider regarding this issue, cheers for the screenshots and the log description, the more information we have on this the better. As soon as an answer is received from them we'll be sure to update you guys here in this thread. Apologies for the inconvenience caused.

/Ray

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RubberBanditHrs Rank 10
Rank 10

Thanks Ray, appreciate your assistance Thumbs Up

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Evilsm1le Rank 7
Rank 7

Thank you for the fast feedback!

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Maengija Rank 10
Rank 10

Any news on this issue?

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Moderator
Moderator

Hi guys, indeed the Poker provider has been briefed about the issue and are curently on a hotfix to solve this issue. I've inquired about an estimate timeframe regarding this. Thank you guys for your patience and I sincerely apologize for the inconvenience.

/Ray

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Maengija Rank 10
Rank 10