Aostrolopiteco Posted April 11, 2021 Share Posted April 11, 2021 I got an email saying I got a 10 pounds ticket for hexapro , but when I went to app it was actually a 1 pond ticket , so I talked to live chat the the answer was go to community to sort it out lol 2 Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted April 11, 2021 Share Posted April 11, 2021 Welcome to the community, @Aostrolopiteco! Apologies for customer support forcing you on here; that obviously shouldn't happen. I had a quick look and can't seem to find the email in question. Can you share the content of the email here? Also, when did you receive this email? Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Aostrolopiteco Posted April 11, 2021 Author Share Posted April 11, 2021 It was on 25.02.2021 Hi jose, We’ve loaded a free €10 HexaPro ticket into your account! You may want to use it during Happy Hours, starting 16:00 and 20:00 CET. That’s when eight 100x multipliers are guaranteed to fall every day. There’s also a countdown in the lobby. It shows the buy-in level where the next Jackpot must hit before the timer resets. Have fun out there, it’s on us. Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted April 11, 2021 Share Posted April 11, 2021 This offer has expired a good while ago. As CS sent you here - and for that reason alone - I've credited you a new €10 HexaPro ticket :) Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
Kinganders3 Posted April 24, 2021 Share Posted April 24, 2021 (edited) On 4/11/2021 at 3:11 PM, Stubbe-Unibet said: This offer has expired a good while ago. As CS sent you here - and for that reason alone - I've credited you a new €10 HexaPro ticket 🙂 Must have been a bug in the system as I got the same email 25th february and never got that ticket? Never contacted CS though Edited April 24, 2021 by Kinganders3 Screenshot Link to comment Share on other sites More sharing options...
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