Kenneth Posted September 14, 2018 Share Posted September 14, 2018 I just lost on this bet and i can't understand why. Cloud 9 dominated Winstrike on t side and won with alteast 5 points. Is that not what counts? It sais ROUNDhandicap wich i got on the first side? If it means MATCHhandicap it definitely say so? Is this a bug or am I mistaken? Thanks Link to comment Share on other sites More sharing options...
tatuaj7 Posted September 14, 2018 Share Posted September 14, 2018 Sorry, but you're wrong! A match contains more rounds.. The score was 19-16. So the difference was too small.It is the same as for football betting: goals handicap, no 'matchhandicap'.Good luck! Link to comment Share on other sites More sharing options...
JeppeL Posted September 14, 2018 Share Posted September 14, 2018 Hi @Kenneth and welcome to our community!We'll have it checked whether or not the bet was settled correctly and then we can go from there. We'll let you know here once we hear back from the Sportsbook!/Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
JeppeL Posted September 14, 2018 Share Posted September 14, 2018 @Kenneth We heard back now: Unfortunately the match was only played on one map, which is what we refer to as a round. That's why the bet is settled as lost, since the result was 19-16 and thus under the chosen handicap./Jeppe Former Community Manager Link to comment Share on other sites More sharing options...
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