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Rank 2
Rank 2

For Racing Support:

Why are Rule 4 deductions being made for the withdrawn reserves from a settled bet on the 1405 Tramore?

Deductions should not be made for Reserve Runners that do not race, please can you settle bets correctly.

Thanks

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Community Manager
Community Manager

Welcome to the community @Nick66 and apologies for the error! The deduction shouldn't have been applied, it's been fixed now and the full winnings added to your account. 

One of our members here one the community runs a free to play horse racing competition by the way, in case you're ever interested you can check it out here: https://www.unibetcommunity.com/t5/Community-Promotions/Horse-Racing-Competition-by-CharismaMan/td-p... 

/Jeppe

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Community Manager
Community Manager

Welcome to the community @Nick66 and apologies for the error! The deduction shouldn't have been applied, it's been fixed now and the full winnings added to your account. 

One of our members here one the community runs a free to play horse racing competition by the way, in case you're ever interested you can check it out here: https://www.unibetcommunity.com/t5/Community-Promotions/Horse-Racing-Competition-by-CharismaMan/td-p... 

/Jeppe

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Rank 2
Rank 2

This has now been corrected,

Thanks

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New member
New member

Hi I just played casino black jack 

 

I left on a winning hand taking my balance 250 but it shows my last game on statement as losing and my balance consistent to that and being 200 , which is wrong. I checked the game history and it shows that game as winning , the hand values and the correct balance after that round. I have screened shot the results , what should I do? 

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