Kris-Unibet

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@henrymorgan wrote:

Late response here but i think this issue is important so better late then never I guess. I agree with everything OP said. 

As a site that says it caters to the recs I dont get the point of bootcamp. They are never getting a single euro from the promo. I mean I usually get anywhere from 1-1,5M points per quarter and I dont make it on the leaderboard ever. 

If all the money was taken from bootcamp it could be put into something far more beneficial for the ecology, either something that just gives to losing players or something that is randomly distributed. I remember the random prize drops being super fun, also the high hand promo was decent (without the notifications :D). If I recall correctly there was some kind of random giveaway for the winner of the pot years ago, where it sometimes was several buyins? That one was great! Also the golden ticket promo with the hilarious sweat for the giveaway was awesome.

Otherwise a rake reduction would be nice. NL200 is all but dead. With 6% rake and a 3E cap there needs to be a really bad player per table to make it worth playing.

Would love to hear thoughts from the Unibet team about why bootcamp is still running. Is it because you think it increases the number of tables running? Obviously you have the stats so it would be interesting to see if that really is the case.

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Hi @henrymorgan, @wwaanneess and @Sweeedeeen 

The boot camp promotion is not exactly re friendly and it is something we usually only run at the start of a quarter. Given how long the promotion is running it is a small one in terms of promotion spend compared to our regular promotions but we are thinking about making some changes to it going forward, possibly: Flatten out the pay structure, have shorter race periods, separate NLHE and PLO leaderboards. Suggestions are most welcome to how we can incentivize cash game liquidity at the start of the quarter when players like to take some time off. 

High hand notifications turned out to be quite annoying and there should be an option to turn of frequent notifications and we are looking to change this in upcoming promotions. 

Next promotion after Unibet London slot starting May 6th will be what you requested, a random prize drop promotion where all dealt in players at the table receive a prize.  

Rake pricing is something that would have to be looked at together with the loyalty system and total promotion spend and is not planned in the near future.

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@steppek77 wrote:

Hi @RayL

Today I place ONE bet for 100,-NOK at sports betting.

And you and many others told me in a thread here that then I will receive a ticket for a freeroll at once I have placed the bet..

But now I did log in to the poker client, but no ticket for a betting freeroll.. So what`s happen?

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Hi,

The normal betting freerolls are paused during the world cup and replaced by the world cup freerolls. Every match day when you place a qualifying bet you recieve one ticket that can be used either for the half time flip (€250) or to play the match day freeroll (€500).

Good luck!

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@MaskedCat wrote:

Yes, I'm using VPN to login. After that I can use the client without VPN (i.e. I only need it to be able to login).

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Thanks for the update.

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@MaskedCat wrote:

https://www.unibetcommunity.com/t5/Help-Support/ISP-blocking-me/td-p/45847/page/3

 

This is basically my problem. Can't login from PC, CAN login from android using the same connection. 

 

Worked around my problem the same why as the guy in the topic I linked.

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Hi,

Still waiting for feedback from the developers.

Just to make sure am I correct in understanding that you can use the Windows client on VPN?

Hi,

Sorry to hear you are having issues I need some more information to investigate the issue.

Does it happen all the time in every tournament you play or just sometimes and in that case roughly how often?

Does it happen on both the Windows client and the Android app?

Can you attach a recent screenshot with the issue from the latest release?

If it happens on the Windows client, could you run dxdiag and attach a printscreen of the first and the display tab?