ozzy123

Hi,

I seem to have an issue that has been unresolved in the past concerning Horse Racing. I used to bet all the time on Racing using Unibet, but for the past year or so, whenever I go to the Racing page, as soon as I click on a race or an odd, the page goes blank/grey. 

However, when I am not logged into my account, I can check out the races, odds, make a betslip with no problem whatsoever. It is as soon as I log into my account that I cannot see the Racing odds etc. Everything else on the site works fine apart from racing.

Hi @ReCorpH 

I did receive an email, and then they requested screenshots, which I provided, and then again nothing. They said it should be fine etc.

There is obviously something wrong/ or a block on the account because I can go into each race when I am not logged into the account. I can put horses on a betslip, etc. As soon as I log into my account, the page goes blank

So it has been two months now, and there have been no developments on this matter...

So its been a week?

@ReCorpH @JeppeL 

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@GR1ZZL3R wrote:

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@ozzy123 wrote:

Anyone?

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I think a tag is called for though you might have to wait till Monday. 

@JeppeL  @ReCorpH 

how do i make a tag since nobody is replying

Any news?

Thanks!

Will be waiting for updates

Anyone?

It has been months that my horse racing client is not working on Unibet. It is 100% a block on my account because before I log into my account, I can view the races, the odds, even place it into a betslip. As soon as I login, the page goes white. Whenever I click on Horse Racing, it goes white again. Cannot see odds, cannot see the races.

The last solution I was offered was to stop using a VPN, I do not use a VPN. I was then told to try another device, I tried anothet device, same issue.

So please, any suggestions?

It has now been a week since my documents got approved for the nth time, and yet still, no news on my withdrawal???

@ReCorpH  Okay thanks. I'll be waiting.

Hey @ReCorpH ,

Been a couple days since the documents got approved, still nothing yet?

Thanks @ReCorpH .

Waiting for your update

Thanks @ReCorpH . Really appreciated.

How long does it take for the team to process the withdrawal?

@JeppeL  thanks for your reply!

I've just done with countless times before which is why I was asking why it keeps on being asked. Any idea how quick this one will be?

@ReCorpH  could you please shed some light on this, would be much appreciated.

Thanks

Hi,

I have submitted my documents earlier today and I'm still waiting for the verification.

Appreciate the free bet @RayL , unfortunately it was a loser! lol

Racing still hasnt been fixed for me so I dont know where that stands

I'm afraid likewise. I've been using Unibet for years for Horse Racing and now I've missed way too many races and tomorrow is a big day at Newbury as well.

Here you go @RayL 

Im copying the F12 as requested, I can see a lot of errors on the console,

As for us being the only two, I have checked the community and quite a few others have had this problem, others have even said they are using different bookies because they missed so many races.