matteodami

been waiting 10 weeks here, it’s never ending

@Jami-Unibet any updates on this?

Hi @Jami-Unibetthe reason given was that you need to see a valid proof of address document. However, when I went onto the site to reupload a document the rejection was given for the ‘Proof of identity held next to face’ so I have reupload a picture o fly passport as this was the only option presented to me.

I have already submit a physical bank statement to the verification page on my account as part of ‘proof of address sent by post’. So I am unsure if there is a glitch?

if it helps I can PM you ever single one of my identitiy documents that have been requested, as I unsure what else I am meant to do at this point.

Hi I have submit a photo of my drivers license, my passport, a picture of my passport next to my face, my bank card, a physical bank statement and yet I STILL continue to get my verification rejected.

Yet everytime my documents are rejected J am not given any sort of reason and I have uploaded a picture of every single think you have asked. Can I PLEASE have someone PM me or take a look at my account and tell me what else you could possibly want for me.

I have tried and I have been patient but it has been 2.5 months since I was first asked for verification documentation and it is now getting ridiculous and frustrating.

@Jami-Unibet

@Stubbe-Unibet

6 hours ago, Jami-Unibet said:

Hey @matteodami, I'll see if there's something I can do. 🙂

If you could I would really appreciate it, thanks!

I submit all 3 documents requested on 16/03 and am constantly told by live chat that it is being forwarded to the team, can someone PLEASE verify my account.

exactly the same for me mate, 12 days now I’ve been waiting with no communication from Unibet, absolute joke every other bookie had be verified within hours