1. nothing wrong with his tone there, dawg... 2. you could have discussed his tone in PM too, but you had to put it out here on the forum? poor attitude imo 3. never forget that unibet has the most awesome flexible customer service ! i play on multiple sites & if you want to break or prolong a ticket there you always get a standard autoreply-mail with 'read the terms & conditions' negative response... all hail to unibet if you ask me!