High-Lander

Any reason why this has changed? 

The attached printscreen shows the available deposit alternativet. The only one that works for me is the 1st one. 

Earlier today I deposited the minimum amount which was SEK 100 (€10) Later today I see Unibet has changed it to SEK 450 (€45).

I think this will be a good reason for me to change betting company after more than 10 years of betting with Unibet. 

The 2nd alternative on the printscreen hasn't worked the last few days. I get to my bank verification page and everything is ok. Then later I get to a page that says something like "blocked popup". All popups are allowed on my smartphone. 

The 3rd deposit alternative is extremely tedious and slow and not anything I will use. 

Please answer quickly. 

I've tried the chat service but they know nothing as always. 

27 minutes ago, High-Lander said:

Now they have corrected it. But not credited the win (freebet).

Now win is credited also.

1 hour ago, High-Lander said:

They never corrected the last Streakr

(Ice hockey Finland vs Slovakia) 

Anyone else who experienced this?

 

And when I asked the customer service, they said that they always correct the answer the day after the competition. That is a straight out lie 😞

 

Still haven't corrected it by the way. 

Now they have corrected it. But not credited the win (freebet).

They never corrected the last Streakr

(Ice hockey Finland vs Slovakia) 

Anyone else who experienced this?

And when I asked the customer service, they said that they always correct the answer the day after the competition. That is a straight out lie 😞

Still haven't corrected it by the way. 

They never corrected the last Streakr

(Ice hockey Finland vs Slovakia) 

Anyone else who experienced this?

Thanks 

I got this bonus but I have no idea what it is.

Anyone knows?

1 hour ago, Livertool said:

And if you are planning to take part for that tournament, it is apparently 0.2€ min stake and not 0.1€. Both are mentioned in rules and entering slot says 0.1€ but there have been players not getting result with 0.1€ stake. Who knows these days what is going on..

Thanks. Nah, I'm just curious about the freespins that don't seem to work for me. 

Thanks anyways

Seems like there are no norwegian customer representatives. Only Swedish. And the Swedish don't understand my problem at all and always refer to another promotion (even though I sent them several emails and chatted 5 times now) sending them screen shots and link to the actual promotion (See below)

https://no.unibet.com/promotions/casino-promotions/15k-jingle-ways-mw-tournament

What could possibly be the problem?

1) Why say they will answer on email when they don't?

2) Why say there are norwegian customer representatives when there aren't?

3) Why not just try to solve the problem in the chat instead of postponing the problem and send it to someone else who also can't answer or don't even look at what I've written/sent before?

4 hours ago, Livertool said:

Once you enter the slot, you have to wait little bit for pop up message saying that you have freespins. Or check promo/bonus section beside slot and there you should find your spins. If these don't help, chat is the way to go.

Yeah, tried all of above.

Nothing helped. Even sent them two emails 🙂

Hi,

There is an ongoing promotion for (at least) Norwegian casino customers.

However, when opening the game of Jingle Ways Megaways, there are no freespins available. 

There is no requirement for receiving these freespins. Therefore I think it is weird that it doesn't show up when opening this specific Casino game. 

Any help is greatly appreciated 

1 hour ago, Stubbe-Unibet said:

@High-LanderDid you receive the money yet? If not, I'll look into it

Nah.

I just got this vague message in my unibet account 3 days ago.  

I'm guessing I'm not alone among Norwegian customers, but I'm curious to hear from others. 

My withdrawal hasn't reached my bank account and it was 7 days ago since withdrawal. 

I have never experienced anything like this in my many years as a customer here. 

Apparently it is the Norwegian government's fault when I ask customer service. 

Does this mean my winnings will never be in my bank account?

Any others who have similar experience or perhaps your withdrawal have been solved?

15 minutes ago, Livertool said:

As far as i know, it ain't illegal for you to use foreign online casinos but they don't have licence to operate in Norway.

What comes to Magnus, i doubt he is ambassador anymore, at least if he lives in Norway, cause due your gambling laws he could get in trouble for promoting Unibet.

Lot of sources at internet, even more for norwegians to know what is going on, what you can do and how to do it 🙂

It is all very contradictory what you write in the first paragraph. 

As far as it comes to Carlsen, you are wrong.

Here is proof. 

https://no.unibet.com/betting/unibet-eksperttips/magnus-carlsen

Unibet is Carlsen's main sponsor during 2020-2021. 

21 minutes ago, Livertool said:

Well, i ain't no expert on this but with just putting 1+1 together, these kind of problems may occur when unibet&others don't have licence to operate in your country and your goverment is trying to stop you for gambling to foreign sites with restriction and unibet &payment providers are trying to find solutions and ways around restrictions. In this chaos, transfers may not always be as easy as you are used to.

So the world champion in chess (Magnus Karlsen), the norwegian ambassador for Unibet Norway - is promoting Unibet Norway for his fellow countrymen even though it is illegal for them to bet there? 

And Unibet is having commercials on tv in Norway even though it is illegal for norwegians to gamle there?

Makes no sense to me

On 10/6/2021 at 9:50 AM, steppek77 said:

Yes, only silence.. An that`s annoying 😡

Anything yet?

Have you contacted the norwegian newspapers as you wrote this tuesday?

I have problem getting my withdrawal to my norwegian bank account. It is just out there in Limbo I guess. 

But I guess no one at Unibet cares. 

I have also been a members at Unibet for many many years, and this non-response from the customer service that you are experiencing is just unheard of. 

I really thing you ought to contact the newspapers actually. 

I says I got 2 new bonuses but when I click on "bonus" I find nothing. Can you please either 

A) Give me the bonuses 

B) Remove them so that I can receive new bonuses

Also, I also got an active bonus that I don't want to be active anymore.  Remove please. 

Hi,

Everyday for as long as I can remember there has been several $25 Omaha Pot Limit freerolls. 

Have you stopped these?

It's fixed now, Thanks. 

Hello,

Normally when a cash game poker ticket is completed and I have played all the required hands - the amount accumulated would be added to the account blance. 

But not now. 

Maybe because of the recent Unibet technical difficulties?

18 minutes ago, Andy-Unibet said:

Hi @High-Lander, There doesn't appear to be any restrictions on you being able to play in the freerolls and your ticket is valid. Does the client give you any messages when you try and register? What are you searching for in the client?

It works now, thanks

Hi! 

When I logged in to the poker client today it says I got an autumn freeroll ticket today.

However, I am not allowed to enter any of today's two tournaments.

Can you explain this and also give me access?

Thanks 

Hi,

Yesterday was a game in Iceland division 3 soccer.

Aegir Thorlakshofn - Dalvík/Reynir

The game was postponed, but I never got it corrected in my bet slip. It just says "waiting". 

Isn't it void if not played within 12 hours?

Tried contacting customer service twice but in vain.  

No answer here. No working customer service chat. Do I really have to make a phone call? 🙂