Jami-Unibet

Hey, have you tried a clean install of the app?

2 deposits are "pending provider", we'll have to wait for it.

Hey @Dingi, the upload option should be available now. Let me know if there's any issues.

Hey, let's keep the discussion in one topic, there's no need to create new ones. 🙂 I've replied to your PM as well.

Hey @Ghostah, I've changed it for you. 🙂

Hey @Hardin365, just confirming the ID has been approved and name amended. We will have to keep your legal name on file. 🙂 Let me know if there's something I can do for you still. 

Hey @Vincent2, you can cancel the bonus from your account and then the bonus amount will disappear. However to cash out you do need to wager the funds at least once. This is a standard procedure. 🙂
If you want, I can cancel the bonus as well as long as you have not started to wager it. 

Unfortunately I don't have more information on this, you'll need to be in contact with our CS department. :S

Hey,
Sorry I've missed this. I see that it has been settled shortly after. Let me know if there's something I can help with. 🙂

Hey @aeroplanino, unfortunately I have bad news. 
This bet will not be voided as per T&Cs, Section C.19.7:
7) In "Outright" or "Place" bets, no refunds will apply on those participants who do not take part for any reason, for the session/event/championship to which the offer refers to." 
And this bet will be settled as lost once the race is over. :S 

Hey @GG1, could you confirm if the bet has been settled?

Hey @Saever,
Your account is created with wrong details. Please be in contact with our Customer Support and they will be able to help you further. 🙂

Hey @cpayne303, as there are multiple different verifications I can't really promise a time or give any estimations. I will however try to speed this along and update you as soon as I know more. 🙂

People quite often don't make use of the bonuses sent via email/inbox. It's extremely common actually. We're running an automated bonus system hence not giving out bonuses via chat (Or here for that matter)
I'm not saying the system is perfect, but it does reward activity. 🙂

Hey,
I've been informed of this that the issue is being fixed. Unfortunately I don't have any further details for now. :S 
Only thing to do now is wait unfortunately, I'll give you an update as soon as I have one. Apologies for this. 

Hey @Beckys14,
Apologies for missing this! I can see the verification has now successfully completed. Let me know if there's anything I can do for you. 🙂

Hey @show0,
If I change your language to English, you will lose access to all local promotions. Would you still like to proceed?

Hey @Joeyee, option available now.

The Highest Odds promotion leaderboard has not been updated yet due to number of people participating, and the T&C of it will be amended as well. 🙂

I'll pass this on, thanks! 

Hey,
The account blocks have been removed. 🙂

Hey @Nathan2003, I can see you managed to solve this with our CS. Let me know if there's something I can do for you. 🙂

Hey @Ape, this is something you have to contact out Customer Support for. They will be able to give you more information. 🙂 
 

Hey @cameleonul, I've passed this on to Master @Seb-Unibet and have been informed that you'll receive a €50 UOS ticket shortly. (If not already there.) 🙂

Hey @heidi60,
I've fixed this for you, all good to go now. 🙂