Jami-Unibet

Hey @tomassevera111, and welcome to Unibet Community! 
In this case it would be best to contact our Customer Support Here as they will be more equipped to help. 
Let me know if there's any issues. 🙂
 

Hey @ajs, unfortunately this will not be offered as it's not a part of our usual offerings, sorry. 😞

All sorted now @dorrah47! Let me know if there's anything else I can do. 🙂

Hey @WileyHack! I can pass this to our traders tomorrow when I'm on my work computer but you can also resolve it via our livechat Live Chat Usually obvious mistakes are fixed quite fast anyways, but if this does not happen you're welcome to contact them or wait till I forward it tomorrow. 🙂
   

Hey @DMM, I've not yet gotten an update on it but I'll push it again. The different verifications and withdrawals go through different departments and every case is unique. 

Hey @User_39987, do you have an example coupon ID please?

Hey @Wes77! Please note that Community is english only.
 
I've changed the language for you. 🙂

Apologies @Tekes, I've missed the thread. I've expired the tickets and refunded the bonuspoints. 🙂

Hey @benjamin_172 and welcome to Unibet Community! 
 
I'll take a look and see what I can do. 🙂

Hey @Alt4r and welcome to the Unibet Community!
 
As this is a local promotion, please contact your local support from here! I can see the bonus active on your account but unfortunately can't see any other details. 

Hey @Seth61, the account is created with the wrong country which brings in a host of problems. You are welcome to open an account under the right jurisdiction.

Hey @Pateesz,
 
I'd suggest you to read This and perhaps get in touch with our affiliate side via this

Hey @waffel, apologies for the late reply! 
The reason why the games were disabled was so those questions could be asked and answered. I can't really go in to detail about this but this is done to ensure that everything is ok. 🙂

Hey @Beth and welcome to Unibet Community! 
Apologies for the late reply, but in this case it would be best to contact our Customer Support Here as they will be more equipped to help. 
Let me know if there's any issues. 🙂
 

Hey @karlb1989, I just wanted to confirm that your withdrawal has been approved and is on it's way to you. 🙂 Let me know if there's anything else I can assist with. 

Sorted and replied on another thread.

The verification case is now completed and the account has been reopened. 

Hey @DraBra and welcome to Unibet Community!
If it was not allowed, you wouldn't have been able to make an account with your correct details. 🙂
Please let me know if you got any other questions. 🙂

Some threads have "Approval queue" on now, so all posted content must be approved before it gets posted.
Edit: It's currently on test, not sure if we'll keep it like that. 🙂

Hey @Duyp123, seems like your account is created under the wrong jurisdiction. Could you please contact our CS Here and they can guide you through the next process. Unfortunately this is not something I can handle from my side. 
 
 

Hey @andriesools, and welcome to Unibet Community! 
The money is usually refunded within a few business days in case it doesn't reach your Unibet account. This comes via the payment processor and unfortunately it's not something I can speed up. :S I would suggest to wait a few days and in case it doesn't show up then we start a process of tracking it.
 

Hey @Buddy2332, and welcome to Unibet Community! 
In this case it would be best to contact our Customer Support Here as they will be more equipped to help. 
They can send you sheet of total deposits and withdrawals.
Let me know if there's any issues. 🙂
 

This is legit. 🙂
As you can see it does not prompt you to do anything via the email, but informs that you can check the amount of premium given from your account. 

Apologies for the late reply @reddyroo90but I just want to confirm that your documents were approved about an hour after the latest post. Let me know if there's something we can still do! 

Hey @rhalford63, I'll take a look and get back to you.