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Cant play some casino games


Pobjednik

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Posted

When i want to play some new games i get massage this game cant play on your region. I dont know why. Anybody knows.

Edit by Jeppe-Unibet: Edited subject title for better search functionality.

Posted

I don't know where you live, but it's probably due to some licence and/or local regulations in your country. You can check the Casino section of the Unibet T&Cs here to see if your country is listed among the excluded ones. (Just scroll down a bit to 13:10 for the full list.) It doesn't exactly explain why or say anything about which games each country is excluded from, but maybe  can give you some more information about that.

Posted

 I'm pretty sure it has to do with the licensing as Valkyrie mentions, but I'd like to check it out so we are sure. Could you mention the games, or some of them, that you cannot access?

/Jeppe

Former Community Manager
Posted

Thanks a lot , I've contacted our casino team about this and will get back to you when I hear back from them :)

Former Community Manager
Posted

Heard back from the casino team today , it is indeed because of the licensing and territorial rules. Specifically it's all games from the provider NYX that you'll unfortunately not be able to play from your country - luckily though, we feature many games from a wide number of providers and by far t he most of them should be available to you :)

Former Community Manager

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