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High hand promotion


LCW

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As far as I can tell, the prizes are dealt immediately after the 20 minute timer goes to zero, so hands that have been dealt during that 20min period are obviously still going on as the prizes are dealt. But then, those ongoing hands that end too late don't seem to count towards the next 20 minute race either. Seems unintended?

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9 hours ago, LCW said:

As far as I can tell, the prizes are dealt immediately after the 20 minute timer goes to zero, so hands that have been dealt during that 20min period are obviously still going on as the prizes are dealt. But then, those ongoing hands that end too late don't seem to count towards the next 20 minute race either. Seems unintended?

Hi @LCW,

You are absolutely right. Prizes are handed out immediately after the 20 minutes. If your hand hasnt been finished within the time period, it will count for the next sequence. 

If you think there was an issue with one hand, can you please share the hand ID with us?

Because the setup looks alright and I can tell you that all eligible hands count - and if a hand starts in a first sequence but finishes in another one. It will always counted for the later on. Please let us know if you experienced any issue with a hand and we will check it.

Thanks

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51 minutes ago, Seb-Unibet said:

Hi @LCW,

You are absolutely right. Prizes are handed out immediately after the 20 minutes. If your hand hasnt been finished within the time period, it will count for the next sequence. 

If you think there was an issue with one hand, can you please share the hand ID with us?

Because the setup looks alright and I can tell you that all eligible hands count - and if a hand starts in a first sequence but finishes in another one. It will always counted for the later on. Please let us know if you experienced any issue with a hand and we will check it.

Thanks

I actually haven't seen a hand that would have eventually held up as the best one not count towards the later sequence, so I haven't witnessed any high hand actually go to waste yet, if I'm right. But I've held quads once or twice, as well as a bunch of full houses when the time period has ended, only to see that a flush or something is still in the lead after like 2 minutes. Saw another player have a straight flush in one of those ongoing hands when the timer switched, that didn't end up on the leaderboard. At that point I still figured maybe he's geographically not eligible for the promotion. But since then, for a while now, if I've held or have noticed a full house or better during a sequence switch, I've started to check if it shows up on the "leaderboard" and it never seems to.

If you have tracked what hands were in the lead after x minutes, I'm sure I can dig up some hand histories that didn't hold top place in the beginning of a 20min sequence. But I don't have a hand history that would show a better hand than the hand that ended up as the best after the full 20 minutes.

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If a concrete hand example is of use: hand number 2074436046 from tonight.

During this hand the previous sequence ended and prizes were dealt. After that, I made quads on the river, played the hand til the end, and it never showed up as the leading hand, which it would have been for around 10 minutes until someone made bigger quads.

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