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WHY CANT I WITHDRAW MY MONEY?


misanthrope1

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Not the first time, tried to withdraw money from my account and it says something about bonuses. So IVe been all through my account and cancelled them all, even though I cant see how a free 5 pound bet can be of any relevance to withdrawing less money that Ive depsoited in the first place.

But it still says something about bonuses that make no sense. And there is noone I can speak to, they just send me to an online forum to send a message.

 

HEY UNIBET.... SORT THIS OUT...

I only want to withdraw 500, IVe deposited thousands and thousands with you.

It is a really dirty move to pretend that is bonus money. I have never had a bonus from you over a few dollars. It is a joke how bad your bonuses are.

I have been playing on your site with my own money. NOT your imaginary bonus money. And now I want to withdraw my own money.

Please resolve this asap.

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@misanthrope1 sorry to hear you're having issue withdrawing! I've not got access to the payments backoffice, and I'm also off today, so best would be to contact live support:

The live chat is available 24/7. Can be found through the help centre, but here's a direct link: 

UK: https://unibet-uk.custhelp.com/app/chat/chat_launch

International: https://unibet-int.custhelp.com/app/chat/chat_launch

Check the latest poker release notes. Have a look at our poker promotions

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