McWeaselot Posted November 4, 2022 Share Posted November 4, 2022 Hello all. I was just wondering, I contacted the Helpdesk/Support twice with different "problems" and never recieved any answer? Is that normal that you get ignored by Unibet or do they just take a lot of time to answer? Have a good Day, McWeaselot Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted November 4, 2022 Share Posted November 4, 2022 Welcome to the community, @McWeaselot! How did you contact CS exactly? Which channel/email? On the live chat you'll of course get a reply instantly Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
McWeaselot Posted November 4, 2022 Author Share Posted November 4, 2022 yes, i made the contact twice via email. thank you for your fast response... but why is it, that you don't answer your emails. kind of strange in my oppinion Link to comment Share on other sites More sharing options...
Stubbe-Unibet Posted November 4, 2022 Share Posted November 4, 2022 18 minutes ago, McWeaselot said: yes, i made the contact twice via email. thank you for your fast response... but why is it, that you don't answer your emails. kind of strange in my oppinion Of course you should get an answer by email as well. Which address did you send the email to? When did you send it? Did you check your spam folder for a reply? Check the latest poker release notes. Have a look at our poker promotions. Link to comment Share on other sites More sharing options...
McWeaselot Posted November 4, 2022 Author Share Posted November 4, 2022 on the 27th of October I used info-de@unibetsupport.com for a question regarding the welcome bonus and some days ago when i finished the New Player Challenge I asked why the Free Spins for Money Train were not given to me. For this I used the Contact Sheet on this site Link to comment Share on other sites More sharing options...
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