Andy-Relax Posted November 29, 2020 Share Posted November 29, 2020 Hi Everyone,If you had any issues with rebuying in the Simpson Stream special final please post your issue here so we can take a look at it and see if we can find the issues. Refunds/ticket conversions will be issued as required. 3 Poker Janitor Link to comment Share on other sites More sharing options...
nightshopper Posted November 30, 2020 Share Posted November 30, 2020 The expiry date on the SSS ticket is still December 1st, will this be fixed? Also, I only could reg UOS events with it, I suppose it was supposed to become a totally generic ticket? Thanks by the way for converting the non used SSS tickets! Link to comment Share on other sites More sharing options...
Andy-Relax Posted December 1, 2020 Author Share Posted December 1, 2020 @nightshopper wrote:The expiry date on the SSS ticket is still December 1st, will this be fixed? Also, I only could reg UOS events with it, I suppose it was supposed to become a totally generic ticket? Thanks by the way for converting the non used SSS tickets!@nightshopper,Due to the way the SSS tickets were set up the expiry cannot be changed. I've removed all the remaining SSS tickets and replaced them with UOS tickets. 1 Poker Janitor Link to comment Share on other sites More sharing options...
nightshopper Posted December 1, 2020 Share Posted December 1, 2020 Great, thank you very much @Andy-Unibet 👍 Link to comment Share on other sites More sharing options...
dJ_b0rG Posted December 1, 2020 Share Posted December 1, 2020 HelloYesterday, I could not re-enter, because buy-in for re-enter was 25 euro cash, which I did not wanted to pay because I was steaming already.... (Lateron, it proved to be a bug).Today you changed my remaining 25 Ian S ticket into a generic 25 ticket, for which I thank you.However, you said yesterday in the IS chat that you would also re-imburse my first buy-in, so I would appreciate receiving a new 25€ ticket...Thank you!dJ_b0rG Link to comment Share on other sites More sharing options...
Andy-Relax Posted December 2, 2020 Author Share Posted December 2, 2020 @dJ_b0rG wrote:HelloYesterday, I could not re-enter, because buy-in for re-enter was 25 euro cash, which I did not wanted to pay because I was steaming already.... (Lateron, it proved to be a bug).Today you changed my remaining 25 Ian S ticket into a generic 25 ticket, for which I thank you.However, you said yesterday in the IS chat that you would also re-imburse my first buy-in, so I would appreciate receiving a new 25€ ticket...Thank you!dJ_b0rGTo clarify, I said I'd refund if cash was taken for the rebuy or a generic ticket was taken instead of a SSS ticket. Your first buy-in was with a SSS ticket and played out with no errors. 1 Poker Janitor Link to comment Share on other sites More sharing options...
dJ_b0rG Posted December 2, 2020 Share Posted December 2, 2020 Aaah oké Link to comment Share on other sites More sharing options...
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