Lucky 15 had a lucky 15 yesterday 20p e/w £6 stake 2 winners 8/1 12/1 only paid out £5.84 when my be

[Gaff]

Lucky 15 had a lucky 15 yesterday 20p e/w £6 stake 2 winners 8/1 12/1 only paid out £5.84 when my betting calculator said it should have been just over £30 ,had the same the other week 2 winners and it paid out £34 ,cant get hold of anyone ,so any ideas folks 

[JeppeL]

Hi @Gaff and welcome to the community!

Apologies if there was an error in the settlement of your bet, we'll be sure to have someone from the Sportsbook team to have a look and make any correction to the deductions if needed. 
Do you remember the stake and which winners you picked on the bet you mention from two weeks ago by any chance?

/Jeppe

[Gaff]

Cant believe its taken you this long to reply ,i phoned up in the end and got it sorted out ,look forward to your reply in 2 weeks