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Unibet doesn't give me the correct amount when I win!


MaNuZOR
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Go to solution Solved by RayL,

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Dear Unibet

A few times I have bet 1 EUR on a number and only received 30 EUR and not 35 EUR???
I only came across it after a few times!! Below you can see some of the screenshots.
I find this really not possible and I want a compensation for my lost money!!

413384811_fout2.png.a9cfe78ae4d8f54005f66ce4205c85f6.png

1172986078_Fout1.png.ff7cce2aeb4d491d3d8a32826a735aa9.png

 

Kind regards
MaNuZOR

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HI @MaNuZOR, welcome to the Community :)
The rules in Lightning Roulette are slightly different from classic Roulette, to be more specific for "straight up" bets, the payout table ranges from 29:1 to 500:1 depending if the number chosen is struck by lightning or not. In classic Roulette you are right in saying that the payout 35:1 however that does not apply here. Please see information board below:

2087485266_LightningROU.thumb.JPG.1f30c418698e481a318980c6bb36b53a.JPG

 

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