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Halloween-turnaukset


Gio881
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Thanks for the answer, but I have still checked and there is only the "Halloween special", not the "Halloween-turnaukset". I asked to the help chat but I have received differents answeres, the last one is to wait this friday for the results; I don't understand why for this tournement is difficult to have the results, it seems like it was a fake tournement to waste money.

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Hi @Gio881, I'm sure that's not the case, but I can't lie, I'm scratching my head over this for the past 2 days. I've contacted our Casino Tournament Master and the only "Halloween-turnaukset" I am able to find is a promotion that was hosted on one of our other brands which is not even present in your country. Based on the information above we can only make educated guesses, but we would need further information from you as the above does not seem to be reflected in the tournament history of your country, it's simply not there. Where exactly did you see this promotion and did you play/opt into it? If you did, which day was it? Please let us know regarding the above and I will do my best to look into this for you a bit more in detail.

 

/Ray

Former Community Moderator
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As mentioned above @Gio881, the only tournament you participated during Halloween is the one below:
https://nl.unibet.be/promotions/casino-promotions/wgbhalloweenspecial?isloggingin=true#filter:wgb-halloween-special-filter-7-1136316
This is backed by your account history and on top of that, in the dates that you mention that you played this tournament, you are playing Yggdrasil games, which is the provider that hosted the tournament. The tournament wasn't called "Halloween-turnaukset", that one was exclusive to Finland and it was on a completely different brand, meaning it wasn't Unibet to start with. You didn't finish in top 600 on this tournament as you gathered 165 points.
I'm sure you are frustrated because of this and I can understand that because I'm sure you saw something somewhere and believed you are playing something else than what you were actually taking part in, but the hard facts don't change, your account's history coraborates you played "Aanvaard je deze Halloween-missie".

/Ray

Former Community Moderator
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